Technical Program Manager

TN United Kingdom; Reading; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the financial services sector is looking for a Technical Program Manager to support their Open VisaNet PMO team. The role involves managing projects, maintaining business relationships, and utilizing tools like PowerBI to improve productivity. Ideal candidates will show experience in a global environment, possess strong leadership skills, and demonstrate the ability to manage projects effectively.

Qualifications

• Bachelor’s Degree highly preferred.
• Experience in a global, public company.
• Excellent planning and organizational skills.

Responsibilities

• Establish professional business relationships within the PMO.
• Ensure program governance across delivery teams is reported accurately.
• Manage risks and issues relating to the Program.

Skills

Leadership

Project Management

Communication

Problem Solving

Multi-tasking

Education

Bachelor’s Degree

Tools

PowerBI

Microsoft Office

Excel

Job description

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We are looking for a Technical Program Manager adept at working within Business Operations, alongside experience managing both project and program level initiatives to join the Open VisaNet PMO team. Experience of reporting software including PowerBI development and utilisation of GenAI tools to foster productivity improvements will be a distinct advantage.

The right candidate will be able to demonstrate the ability to deliver small to medium programs/projects on time, in scope and on budget, supporting the creation of required plans and artifacts and the ability to own and manage a risk or dependency plan. They will provide feedback to help evolve workflow processes and policies to fit the ever-changing needs and capabilities of our growing company.

Responsibilities:

Establish and maintain effective and cooperative professional business relationships within the Open VisaNet PMO and wider Program team

Ability to act quickly, seamlessly and professionally in response to fast-changing problem situations

Ensure Program governance including Financials, Delivery Status and Compliance/Audit requirements across multiple delivery teams are reported accurately and in a timely manner to the Program leadership and wider Portfolio Operations team

Coordination of Annual Planning for multiple Programs working alongside Finance Business Partners and Product Management

Updating of resource allocations and forecasts monthly or as and when required based on changing Product Management requirements

Assist with developing and own the updating of complex Excel spreadsheets and documents in the PMO, providing improvement suggestions as and when found

Augmentation of multiple data points into standardized reporting suites using PowerBI or other similar applications

Be a champion for increasing PMO productivity and process improvement using GenAI tools

Support the production of Project plan updates, status and milestone reports and presentations

Prepare and support project/work stream meetings, including meeting management, minute taking, preparing agendas and document distribution

Manage risks and issues relating to the Program, ensuring timely updates including mitigating actions are provided to the wider Open VisaNet team.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Job Description

We are looking for a Technical Program Manager adept at working within Business Operations, alongside experience managing both project and program level initiatives to join the Open VisaNet PMO team. Experience of reporting software including PowerBI development and utilisation of GenAI tools to foster productivity improvements will be a distinct advantage.

The right candidate will be able to demonstrate the ability to deliver small to medium programs/projects on time, in scope and on budget, supporting the creation of required plans and artifacts and the ability to own and manage a risk or dependency plan. They will provide feedback to help evolve workflow processes and policies to fit the ever-changing needs and capabilities of our growing company.

Responsibilities:

• Establish and maintain effective and cooperative professional business relationships within the Open VisaNet PMO and wider Program team

• Ability to act quickly, seamlessly and professionally in response to fast-changing problem situations

• Ensure Program governance including Financials, Delivery Status and Compliance/Audit requirements across multiple delivery teams are reported accurately and in a timely manner to the Program leadership and wider Portfolio Operations team

• Coordination of Annual Planning for multiple Programs working alongside Finance Business Partners and Product Management

• Updating of resource allocations and forecasts monthly or as and when required based on changing Product Management requirements

• Assist with developing and own the updating of complex Excel spreadsheets and documents in the PMO, providing improvement suggestions as and when found

• Augmentation of multiple data points into standardized reporting suites using PowerBI or other similar applications

• Be a champion for increasing PMO productivity and process improvement using GenAI tools

• Support the production of Project plan updates, status and milestone reports and presentations

• Prepare and support project/work stream meetings, including meeting management, minute taking, preparing agendas and document distribution

• Manage risks and issues relating to the Program, ensuring timely updates including mitigating actions are provided to the wider Open VisaNet team.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Bachelor’s Degree highly preferred
• Experience in a global, public company
• Discretion combined with poise and professionalism in all communications
• Must be able to exercise exceptional judgment regarding information, which may be confidential or material, non-public
• The ability to operate effectively and efficiently in a challenging, fast-paced environment with little supervision
• Demonstrated strength in multi-tasking and prioritizing work with a strong attention to detail
• Excellent planning, organizational and written and verbal communication skills
• Advanced proficiency in Microsoft Office and demonstrated strength in developing complex Excel spreadsheets and PowerBI
• Customer service-focused with ability to work collaboratively with others including interacting with internal and external contacts
• Must be proactive and solution oriented, looking for ways to add value and assist the team
• Demonstrates excellent leadership and professional presence with a confident and approachable personality
• Possesses strong communication skills (written and verbal), with the ability to effectively communicate and collaborate with a diverse range of people and job functions
• Must be a self-starter and able to work with little or no supervision.
• Ability to effectively and successfully respond to problem situations

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.