Technical Program Manager

Genesis; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Genesis is seeking a Technical Program Manager to work with the Head of Deployment, driving complex customer deployments from prototype to real-world production. You will coordinate hardware, software, AI, and operations across multiple teams and with enterprise customers.

Responsibilities include planning, site readiness, and risk management, with travel to customer sites as needed. Strong communication and systems thinking are essential, as well as experience in robotics or autonomous systems.

Qualifications

• 5+ years of experience in technical program management, systems engineering, or product operations for complex hardware/software platforms.
• Ability to discuss technical topics with engineers, roboticists, and ML researchers.
• Proven track record leading cross-functional programs from planning to production rollout.
• Strong written and verbal communication to align distributed teams and stakeholders.
• Structured approach to ambiguous operational problems and risk management.
• Willingness to travel to customer sites as needed.

Responsibilities

• Partner directly with the Head of Deployment to drive end-to-end execution of customer deployments.
• Own cross-functional programs spanning robotics software, AI, hardware, infrastructure, operations, and customer success.
• Coordinate engineering milestones across multiple teams and ensure dependencies stay on track.
• Drive site readiness, including planning, testing, validation, logistics, and launch execution.
• Engage with enterprise customers to translate requirements, report progress, and manage timelines.
• Identify execution risks early and resolve blockers across teams.
• Build scalable processes for deployment planning, release management, and onboarding.

Skills

Cross-functional leadership

Technical depth

Communication skills

Systems thinking

Travel willingness

Tools

Robotics software

ML concepts

Job description

We are looking for a Technical Program Manager to work directly with our Head of Deployment to drive execution across our most critical customer deployments. You will operate at the center of complex engineering programs to coordinate AI, robotics, hardware, operations, and customer teams to move our systems from prototype to real-world production.

What You'll Do

• Partner directly with the Head of Deployment to drive end-to-end execution of customer deployments.

• Own cross-functional programs spanning robotics software, AI, hardware, infrastructure, operations, and customer success.

• Coordinate engineering milestones across multiple teams and ensure critical dependencies stay on track.

• Drive site readiness, including integration planning, testing, validation, site logistics, and launch execution.

• Engage directly with enterprise customers to translate technical requirements, report progress, and manage timelines.

• Identify execution risks early and work across engineering teams to resolve technical and operational blockers.

• Build scalable processes for deployment planning, release management, and customer onboarding.

• Define how Genesis deploys and scales physical AI and robotics systems across diverse customer environments.

What You'll Bring

• 5+ years of experience in technical program management, systems engineering, or product operations for complex hardware/software platforms.

• Technical depth to comfortably navigate technical discussions with software engineers, roboticists, and ML researchers.

• Track record of leading cross-functional engineering programs from early planning through production rollout.

• Clear written and verbal communication skills to align distributed engineering teams, leadership, and external enterprise stakeholders.

• Strong systems thinking with a habit of bringing structure to ambiguous operational problems.

• Willingness to travel to customer sites as needed to support critical deployment milestones.

• Bonus: Direct experience deploying robotics or autonomous systems into real-world environments.

• Bonus: Technical background in autonomy, perception, controls, simulation, machine learning, or field engineering.

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