Technical Production Repairs Technician

Tsantes Consulting Group; Hitchin; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Technical Production Repairs Technician to provide technical support and assist in production tasks. This role offers an opportunity to work in a modern facility with a focus on customer satisfaction and quality. Ideal candidates should have experience in technical maintenance and electrical installations. Immediate starts available.

Qualifications

• Experience in technical maintenance and electrical installations.
• Ability to work flexibly as part of a team.

Responsibilities

• Provide technical advice and resolve customer issues via phone and email.
• Assist in repairs and production of sub-assemblies.
• Maintain quality standards and stock levels.

Skills

Technical Maintenance

Electrical Installation

Production

Job description

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My client based on the outskirts of Stevenage is looking for a Technical and Production Technician to join their team on a temporary to Permanent basis. This role is a great opportunity for someone looking to join a establish business and working in a new state of the art building. Immediate starts are available

Job Purpose

Provide both technical and product information to customers, (UK and overseas) resolving enquiries and problems to achieve complete customer satisfaction via phone and email

Undertake technical maintenance and assist with repairs as required

General production of including making of sub-assemblies, looms and harnesses preparation, wiring, testing and packing

Ensure that the highest company quality standards are maintained

Monitor component stock levels within the department and liaise with the supervisors to ensure sufficient component stock levels are maintained

Attitudes And Disposition

Work flexibly and efficiently as part of a team and liaise closely with other team members

to maintain absolute confidentiality in all related matters and to prevent disclosure of information

Always maintain a calm, positive and professional approach when dealing with staff and clients

Maintain a tidy and organized environment conducive to efficient working practices

French language would be an advantage

Core Responsibilities And Duties

Technical

Provide a high standard of technical advice and guidance to customer issues in a timely manner via email and telephone, a good knowledge of single, three phase and electrical installations will be required

Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised

Undertake investigations and provide reports in relation to customer issues and feedback

Review technical information, manuals and processes, updating and improving where relevant

Liaise with Customer Services, Sales and Production as required for customer queries taking ownership to ensure they are resolved to the company and customer satisfaction

Contribute positively to customer satisfaction and provide additional support in managing customer complaints

Take initiative and efforts to develop constructive and effective solutions to any issues

Production

Assist in development of new products

Organize samples, jigs and components

Carry out repairs of the products

Pressure testing

Electrical testing

Maintain tooling to keep in good working condition and report any potential issues with tooling to a supervisor

Adhere to all safety guidelines dictating the production and handling of materials in the factory and report safety concerns to a supervisor

If interested please APPLY today and if your application is successful then a member of our team will make contact to discuss your application further. If you don't hear from us within 7 working days then your application will of been unsuccessful.

Skills Required

Technical Maintenance

Electrical Installation

Production

Keywords

Technical Maintenance

Electrical Installation

Production

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  Manufacturing

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