Technical Product Owner — Public Safety Platform (Hybrid)

NiCE; Southampton; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

NICE-FLEX hybrid model (2 days in the;

2 days office, 3 days remote per week

Job summary

NiCE is expanding its development team to deliver state-of-the-art public safety solutions. You will own the Product Plan, derive a prioritised backlog, and translate requirements with Architects and Product Managers into actionable backlog items for the development team.

You’ll work closely with R&D to justify new features, create user stories, and stay engaged with the team daily, while supporting cross-functional groups like Support and Professional Services.

Qualifications

• Bachelor’s degree in a technical discipline with STEM focus.
• Solid understanding of software development and Agile delivery.
• Ability to communicate across levels, from execs to engineers.
• Fast learner with ability to self-educate on new tech (Azure/cloud).
• Strong multitasking and prioritisation skills.

Responsibilities

• Own the Product Plan driven from the Roadmap and coordinate with Product Managers.
• Create a prioritised backlog from high-level requirements.
• Collaborate with NICE Architects and Product Managers on goals and requirements.
• Review technical docs and ensure adequate product documentation.
• Support Product Manager in developing user scenarios for technical users.
• Work with R&D to explain motivations behind new requirements.
• Own and groom user stories; be available daily for team questions.
• Prioritise technical requirements and communicate trade-offs.
• Provide support to Customer Support, Professional Services, Pre‑sales and Training as needed.

Skills

Multitasking

Technical understanding

Agile delivery

Communication

English proficiency

Back-end development

Azure knowledge

Interpersonal skills

Calm under pressure

Education

Bachelor’s degree in STEM/CS/Engineering

MBA

Tools

Azure

Job description

NiCE is expanding its development team to deliver state-of-the-art public safety solutions. You will own the Product Plan, derive a prioritised backlog, and translate requirements with Architects and Product Managers into actionable backlog items for the development team.

You’ll work closely with R&D to justify new features, create user stories, and stay engaged with the team daily, while supporting cross-functional groups like Support and Professional Services.