Technical Product Manager, HARRIS HILL

Guardian Jobs; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

Harris Hill is supporting an award-winning charity to appoint a Technical Product Manager. The role combines hands-on technical product delivery with a focus on e-commerce and mobile channels.

Hybrid work requires two days per week in the London office, with a salary of £40,000–£50,000 dependent on experience. You will lead technical product delivery, own documentation, manage end-to-end testing, and align the product roadmap with business priorities while collaborating with partners, vendors

Qualifications

• Experience of product management and the development lifecycle, including Agile and sprint-based delivery.
• Proven project management and prioritisation skills, with experience scoping projects and managing competing deadlines.
• Experience of UAT and end-to-end technical testing, including analysing results against scope and release requirements.
• Experience designing and refining test cases, ideally using tools such as Jira and Postman.
• A good understanding of HTTP/HTTPS, APIs and JSON/XML.
• Digital experience across e-commerce integrations, Android applications, UX/UI and customer journeys.
• Experience managing external developers, technology partners or vendors.
• Excellent written communication skills, with the ability to produce clear product and technical documentation.

Responsibilities

• Providing technical support to partners and merchants across the product range.
• Owning product and technical documentation from creation through to maintenance.
• Scoping requirements and managing end-to-end and UAT testing and validation against agreed requirements.
• Delivering product development projects on time and to a high standard.
• Championing best-practice UX/UI and customer donation journeys across third-party integrations.
• Developing and maintaining a product roadmap aligned with business priorities and customer needs.
• Maintaining a strong understanding of the organisation’s digital solutions, APIs, e-commerce integrations and Android applications, and how they work across different payment channels.
• Identifying emerging payment technologies, trends and customer behaviours that could inform future products.
• Managing external developers, technology partners and vendors, ensuring clear communication and delivery against agreed timelines.
• Working closely with internal and external stakeholders to define, prioritise and communicate product requirements.

Skills

Product management

Agile delivery

Jira

Postman

APIs

Android

UX/UI

Tools

Jira

Postman

Job description

Harris Hill is delighted to be supporting an award-winning charity with a strong technology and innovation focus, on the appointment of a Technical Product Manager.

Salary: £40,000 - £50,000 (dependent on experience)

Location: Hybrid, 2 days per week in London office

This is a hands‑on and varied opportunity to lead the technical delivery of products and new innovations, working across face‑to‑face, e‑commerce and mobile channels.

Key responsibilities will include:

• Providing technical support to partners and merchants across the product range.
• Owning product and technical documentation from creation through to maintenance.
• Scoping requirements and managing end‑to‑end and UAT testing and validation against agreed requirements.
• Delivering product development projects on time and to a high standard.
• Championing best‑practice UX/UI and customer donation journeys across third‑party integrations.
• Developing and maintaining a product roadmap aligned with business priorities and customer needs.
• Maintaining a strong understanding of the organisation’s digital solutions, APIs, e‑commerce integrations and Android applications, and how they work across different payment channels.
• Identifying emerging payment technologies, trends and customer behaviours that could inform future products.
• Managing external developers, technology partners and vendors, ensuring clear communication and delivery against agreed timelines.
• Working closely with internal and external stakeholders to define, prioritise and communicate product requirements.

You will have:

• Experience of product management and the development lifecycle, including Agile and sprint‑based delivery.
• Proven project management and prioritisation skills, with experience scoping projects and managing competing deadlines.
• Experience of UAT and end‑to‑end technical testing, including analysing results against scope and release requirements.
• Experience designing and refining test cases, ideally using tools such as Jira and Postman.
• A good understanding of HTTP/HTTPS, APIs and JSON/XML.
• Digital experience across e‑commerce integrations, Android applications, UX/UI and customer journeys.
• Experience managing external developers, technology partners or vendors.
• Excellent written communication skills, with the ability to produce clear product and technical documentation.

You will be an analytical and proactive problem‑solver, comfortable working on technically demanding projects and collaborating with stakeholders at all levels. You will be customer‑focused, highly organised and confident taking ownership of work from initial scoping through to delivery.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever‑improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.