Technical Pre Sales Engineer
Carrier
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Benefits offered by this job
Job summary
Carrier is recruiting for a Pre-Sales Air-to-Water Heat Pump Engineer in Telford. The role supports RSMs and customers with selections, design, and quotes from our office.
You will assist with heat pump equipment selection, review drawings, and help deliver value-engineered solutions while maintaining strong customer relationships. Requirements include technical Heat Pump knowledge, MCS competency, CRM experience, and a UK driving licence.
Qualifications
- Technical knowledge of Heat Pump Monobloc and Split Systems.
- MCS competent person skills for compliance and certification.
- Technical knowledge of Air-to-water heat pump and applied hybrid products.
- System hydronic design and application knowledge.
- Experience of customer support.
- CRM systems usage training provided.
Responsibilities
- Processing requests via email/phone.
- Supporting Regional Sales Managers and customers.
- Assisting with selection and quotation of heat pump equipment.
- Reviewing drawings and specifications for value-engineered solutions.
- Reviewing competitors quotes and producing similar quotes.
- Following a project through its stages and providing design support.
- Providing basic technical answers to RSMs.
- Supporting site surveys when necessary.
- Interface with RSM/customers on price and availability.
- Generating reports.
Skills
Education
Tools
Job description
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
Viessmann (a Carrier Corporation company) is currently recruiting for a Pre-Sales Air-to-Water Heat Pump Engineer. The main goal of this role is to support our RSM's and customers with selections, design, and quotes. This is an office based position at our Telford office.
- Experienced, dynamic, and highly skilled leadership team.
- 25 days holidays plus bank holidays.
- Generous pension scheme.
- Free parking.
- Fully funded study.
- A central Benefits programme that offers a wide variety of discounts, soon to include Health & Wellbeing services.
- Bravo Awards which recognise outstanding contributions from all employees and encourage excellence.
- Processing requests via email /Phone.
- Supporting both our internal Regional Sales Managers (RSM) and external customers.
- Assisting with the selection and quotation of Heat Pump equipment.
- Reviewing drawings and specification documents with the aim of producing our own valued engineered solution.
- Reviewing competitors quotes and producing a similar quote.
- Following a project through its various stages and offering project design support.
- Support the RSM's with basic technical answers.
- Supporting the RSM with site survey's when necessary.
- Implement continuous improvements to the process and cost opportunities.
- Interface with RSM/Customers and deal with queries for price and availability.
- Working within a small team.
- Generating reports.
- Technical knowledge of Heat Pump Monobloc and Split Systems.
- MCS competent person skills for compliance and certification.
- Technical knowledge of Air-to-water heat pump and applied hybrid products.
- System hydronic design and application knowledge.
- Experience of customer support.
- PC literate - Microsoft Excel, Word, PowerPoint, and CRM systems (Training given on CRM).
- Spruce A2W heat pump design and application software (an advantage, not essential training given).
- UK Driving Licence.
- The Water Supply (Water Fittings) Regulations 1999, NVQ Level 3 - desirable.
- Good Communication skills – verbal, written and presentation.
- Self-motivated.
- Target & objective focused.
- Time management and organisational skills.
- Flexibility and adaptability.
- Commitment to customer service excellence.
- Team Player.
Carrier make modern life possible by delivering ground-breaking fire safety, security, building automation, heating, ventilating, air-conditioning and refrigeration systems and services.
A worldwide leader in the manufacture of energy-efficient air conditioning systems, Toshiba Carrier UK supply leading air conditioning systems and controls for a range of applications for a wide range of customers- from Large Offices, Healthcare facilities and public buildings right through to residential projects. Our product range encompasses VRF, Split Systems, Air-to-Air Heat Exchangers, Air Curtains, Air-to-Water Heat Pumps and Controls.
Toshiba's commitment to safeguarding the environment is demonstrated by the company becoming the first air conditioning supplier in the UK to be certified as a Carbon Neutral Division. Equally concerned about minimising the impact of refrigerants on the environment, have developed a unique suite of technologies to detect and manage refrigerant leaks in working systems. Toshiba's award-winning Total Refrigerant Protection and Management System is used by leading hotel chains to provide assurance for residents and staff.
With a reputation for innovation and integrity, we are always looking for new ways to provide leading edge, peace of mind solutions to our customers.
We welcome applications from talented Pre-Sales Air-to-Air Heat Pump Engineers who live within a commutable distance of Telford (London Colney and or Stockport considered).
The annual salary for this position is between £38,726.00-£77,219.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
This position may be entitled to short-term cash incentives, subject to plan requirements.
We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com We will make every effort to meet your needs in accordance with applicable laws.
Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 14 July 2026
Please click on the link below to review the Job Applicant Privacy Notice.
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
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