Sales Coordinator

Carrier; Telford; On-site; GBP 25,000 - 49,000; Full time

Job summary

Carrier UK is seeking an organised administrator to manage purchase orders, liaise with installers and merchants, and advise on parts and pricing. You will maintain CRM data and handle inquiries by phone and email in a busy office environment.

The role requires IT literacy across Microsoft and Google tools, SAP experience is preferred but not essential, and the salary range reflects UK market rates for this position.

Qualifications

• Confident in handling telephone and email queries.
• Excellent organisational skills with the ability to prioritise.
• Ability to multi task in a busy office environment.
• Experience working in a busy office environment.
• IT literate in a range of Microsoft and Google applications.

Responsibilities

• Process and manage purchase orders through to delivery, including sourcing and liaising with suppliers and customers.
• Handle telephone and email requests from the network of customers (installers and merchants).
• Advise customers of spare parts numbers for boilers.
• Advise customers on price and stock availability.
• Maintain customer data in the company CRM system.
• Perform other tasks relevant to the role.

Skills

Phone & email handling

Organisational skills

Multitasking

Office experience

IT literacy (MS & Google)

Tools

SAP

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Role Responsibilities

• Processing and managing purchase orders through to delivery – Including, but not limited to,ordering goods from suppliers, liaising with customers regarding delivery dates, access issues,requirements etc., booking appropriate transport, resolving faulty or damaged goods reports,sourcing technical information for customers, arranging for plates to be cut via a 3rd party,arranging for goods to be delivered directly from head office to site, creating pro forma invoices
• Deal with telephone and email requests from our network of customers – mainly installers andmerchants
• Advising customers of spare parts numbers for their boilers
• Advising customers price and stock availability
• Maintain customer data on company CRM system
• Any other tasks relevant to the role

Minimum Requirements

• Confident in dealing with telephone and email queries
• Excellent organisational skills with the ability to prioritise
• Ability to multi task
• Experience working in a busy office environment
• IT literate in a range of Microsoft and Google applications

RPreferred

• SAP experience preferred but not essensial- training will be provided

Pay Range

The annual salary for this position is between £24,785.00-£49,420.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.Factors which may affect pay within this range include, but are not limited to, skills, education, experience, CLA participation, market typical pay for the role, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non‑discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail] We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 20 August 2026

Use of AI in Recruitment

Technology‑enabled tools may support parts of the recruitment process, with oversight by people.