Technical Platform Manager

Net2Source (N2S); Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global workforce solutions company based in London is seeking a Technical Platform Manager. The ideal candidate will have significant experience in technical management, particularly in eCommerce and Shopify Plus. Responsibilities include managing Shopify configurations and integrating various systems. This permanent position offers a hybrid work model, encouraging innovation and collaboration in a dynamic environment.

Qualifications

• 3-5 years technical management experience in eCommerce with hands-on Shopify Plus expertise.
• Proven experience with PIM, OMS, and WMS systems.
• 10 years IT Business Analysis or technical solution design experience.

Responsibilities

• Setup configuration and ongoing management of Shopify Plus instances.
• Oversee and optimise the end-to-end D2C architecture.
• Manage user permissions, access controls, and customer data privacy requests.

Skills

HTML/HTML5

BootStrap/CSS/CSS3

GraphQL

Shopify

Education

Degree in Information Technology, Engineering, Business or related discipline

Job description

Net2Source Inc. is one of the fastest growing diversities certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000/Global 2000 across 34 countries and 5 continents including North America, South America, Europe, Asia, Australia, and Middle East.

About the Role

Job Title – Technical Platform Manager

Location – London, UK

Mode of Work – Hybrid 3 Days Onsite per Week

Type of Hiring – Permanent

Skills

Mandatory Skills: HTML/HTML5, BootStrap/CSS/CSS3, GraphQL, Shopify

Qualifications Experience

• 3-5 years technical management experience in eCommerce with hands-on Shopify Plus expertise in multi-instance global environments
• Proven experience with PIM OMS and WMS systems
• 10 years IT Business Analysis or technical solution design experience including at least 3-5 years in eCommerce
• Strong working knowledge of Shopify frontend standards APIs and data structures
• Track record of translating requirements into practical innovative solutions
• Skilled in technical documentation requirements gathering and architecture diagramming
• Proficient in tools for process design technical specification and knowledge management
• Demonstrated ability to deliver on time manage multiple priorities and work both independently and collaboratively
• Excellent written and verbal communication skills for both technical and business audiences
• Degree in Information Technology Engineering Business or related discipline

Key Responsibilities

• Setup configuration and ongoing management of Shopify Plus instances integrations and upgrades
• Oversee and optimise the end-to-end D2C architecture including integrations with PIM OMS WMS Finance CRM and Reporting systems
• Manage user permissions access controls and customer data privacy requests deletions data access
• Implement and manage Shopify Flows and customer service workflows as needed
• Partner with territory platform managers to align global standards and share best practices
• Translate complex business problems into scalable technical solutions and work with engineering teams on frontend and backend design
• Troubleshoot critical Shopify configuration issues in production environments and drive timely resolution
• Create maintain and deliver technical documentation process guidelines and user training materials
• Act as a bridge between technology and business teams communicating platform capabilities and enabling adoption
• Continuously refine document and train teams in platform usage to improve performance and efficiency