Technical Operations & Risk Analytics Specialist

United States Digital Space LLC; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Job summary

the company is hiring a Technical Operations Analyst to tackle ambiguous, high-impact operational problems using data, technical tools, and sound judgment. You will work as an experienced individual contributor across USRO, moving from problem definition through analysis, workflow design, implementation, measurement, and handoff.

The role is broad, potentially spanning emerging-risk detection, operational quality, automation, launch readiness, and other priority programs.

Qualifications

• 5+ years in technical operations, data analytics, trust and safety, risk operations, product operations, or related field.
• Strong SQL; comfortable with unfamiliar datasets, schemas, joins, denominators, and data-quality issues.
• Built dashboards, tools, automations, or operating systems from scoping through adoption and maintenance.
• Able to use AI and LLM tools to accelerate real workflows while validating outputs and managing failure modes.
• Understand measuring technical or operational systems using precision, recall, quality assurance, and human review.
• Move quickly in ambiguous environments, making thoughtful tradeoffs and creating structure without perfect requirements.

Responsibilities

• Independently scope ambiguous operational problems and frontier & emerging risks, and turn them into clear analyses, workflows, tools, or decision systems.
• Analyze large and complex datasets to identify patterns, data-quality gaps, operational blind spots, and source-of-truth issues.
• Build and maintain dashboards, monitoring, alerts, recurring reporting, and workflow automations.
• Develop systems for detecting and assessing emerging risks, including classifier, evaluation, labeling, and human-review feedback loops.
• Support major cloud deployments and partnerships by validating data pipelines and safety signals, investigating anomalies, and improving operational monitoring, reporting, and escalation.
• Design practical quality controls such as sampling plans, golden datasets, validation holdouts, thresholds, human review, and fallback paths.

Skills

SQL

Data analytics

Dashboards

Automation

AI/LLM tools

Communication

Tools

Python

Notebooks

Job description

the company is hiring a Technical Operations Analyst to tackle ambiguous, high-impact operational problems using data, technical tools, and sound judgment. You will work as an experienced individual contributor across USRO, moving from problem definition through analysis, workflow design, implementation, measurement, and handoff.

The role is broad, potentially spanning emerging-risk detection, operational quality, automation, launch readiness, and other priority programs.