Technical Operations Engineer (TDB)

Lowe Rental Corporation; Lisburn; On-site; GBP 48,000 - 72,000; Full time

Job summary

Lowe is seeking a technically minded Technical Operations Engineer to support Building Management System operations across a diverse customer portfolio via the ConexOS platform in Lisburn, Northern Ireland. You will enhance and evolve the ConexOS platform while broadening knowledge across multiple BMS technologies and customer environments.

You will monitor estates through ConexOS, analyse alarms and trends, assist with remote commissioning and onboarding, and create customer-facing reports and

Qualifications

• Proven experience with RDM and TDB programming.
• Solid understanding of BMS architecture, controllers, sensors and IoT devices.
• Strong knowledge of HVAC and/or refrigeration systems.
• Experience with BMS graphics, alarms, trends and system navigation.
• Ability to interrogate and multitask across multiple systems.
• Knowledge of energy efficiency and optimisation techniques.
• Familiarity with commissioning principles and fault-finding.
• Experience with remote connectivity solutions and VPNs.
• Knowledge of BACnet, Modbus, MQTT and other BMS protocols.
• Understanding of cybersecurity for OT environments.
• Experience in creating reports for customers and internal stakeholders.
• Creation and maintenance of support knowledge and process documentation.
• Continuous improvement mindset and collaborative approach.
• Strong communication and analytical skills.

Responsibilities

• Provide technical support across multiple BMS and smart building platforms.
• Monitor customer estates through ConexOS and identify operational issues and optimisation opportunities.
• Support remote commissioning, validation and customer onboarding activities.
• Analyse alarms, trends, telemetry and asset performance data.
• Support platform enhancement, testing and deployment of new ConexOS functionality.
• Create and maintain support documentation, knowledge articles and operational procedures.
• Produce technical and customer-facing reports.
• Share technical knowledge across Bureau, Operations and Engineering teams.

Skills

RDM programming

TDB programming

BMS architecture

HVAC systems

BMS graphics/alarms

Remote connectivity VPNs

BACnet/Modbus/MQTT

Cybersecurity for OT

Report writing

Analytical skills

Job description

Job Details

Job Location: LISBURN BT28 2LU

We are seeking a technically minded and ambitious Technical Operations Engineer to support, optimise and enhance Building Management System operations across a diverse customer portfolio through the ConexOS platform. This role is designed for an individual who wishes to broaden their knowledge across multiple BMS control technologies and customer environments whilst actively contributing to the enhancement and evolution of the ConexOS platform.

Key Responsibilities

• Provide technical support across multiple BMS and smart building platforms.
• Monitor customer estates through ConexOS and identify operational issues and optimisation opportunities.
• Support remote commissioning, validation and customer onboarding activities.
• Analyse alarms, trends, telemetry and asset performance data.
• Support platform enhancement, testing and deployment of new ConexOS functionality.
• Create and maintain support documentation, knowledge articles and operational procedures.
• Produce technical and customer-facing reports.
• Share technical knowledge across Bureau, Operations and Engineering teams.

Required Skills & Experience

• Strong knowledge of RDM and TDB programming.
• Understanding of BMS architecture, controllers, sensors and IoT devices.
• Strong knowledge of HVAC and/or Refrigeration systems.
• Experience with BMS graphics, alarms, trends and system navigation.
• Ability to interrogate and multitask across multiple systems and customers.
• Knowledge of energy efficiency and optimisation techniques.
• Familiarity with commissioning principles and fault-finding methodologies.
• Experience with remote connectivity solutions and VPNs.
• Knowledge of BACnet, Modbus, MQTT and other common BMS protocols.
• Understanding of cybersecurity principles for connected operational technology environments.
• Experience in creating reports for customers and internal stakeholders.
• Creation and maintenance of support knowledge and process documentation.
• Continuous improvement mindset.
• Collaborative and team-oriented approach.
• Strong communication and analytical skills.

QualificationsRequired Skills & Experience

• Strong knowledge of RDM and TDB programming.
• Understanding of BMS architecture, controllers, sensors and IoT devices.
• Strong knowledge of HVAC and/or Refrigeration systems.
• Experience with BMS graphics, alarms, trends and system navigation.
• Ability to interrogate and multitask across multiple systems and customers.
• Knowledge of energy efficiency and optimisation techniques.
• Familiarity with commissioning principles and fault-finding methodologies.
• Experience with remote connectivity solutions and VPNs.
• Knowledge of BACnet, Modbus, MQTT and other common BMS protocols.
• Understanding of cybersecurity principles for connected operational technology environments.
• Experience in creating reports for customers and internal stakeholders.
• Creation and maintenance of support knowledge and process documentation.
• Continuous improvement mindset.
• Collaborative and team-oriented approach.
• Strong communication and analytical skills.

Key Success Measures

• Reduction in recurring faults and operational issues.
• Improved customer experience and platform utilisation.
• Contribution to ConexOS enhancements and automation.
• High-quality technical support and documentation.
• Positive stakeholder feedback and operational improvements.

Lowe is an equal opportunity employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.