Technical Officer - Housing Repairs & Contracts

Derby City Council; East Midlands; On-site; GBP 32,000 - 34,000; Full time

Job summary

Derby Homes, owned by Derby City Council, is seeking a Technical Officer to support repairs co-ordination and contract execution from its London Road base. The role requires strong customer service skills, ability to interpret drawings, and collaboration with trades and repairs teams.

You will work in a busy housing management environment, ensuring service delivery, coordinating schedules, and assisting the repairs surveying team. A proactive, team-oriented approach is essential.

Qualifications

• Experience in a customer-focused role.
• Understanding of how contracts operate.
• Ability to interpret drawings and their requirements.
• Support to repairs surveying team and housing management.

Responsibilities

• Coordinate across Repairs & Maintenance teams.
• Assist repairs surveying team and contractors.
• Provide technical assistance and customer service.
• Ensure effective communication between trades, contractors and tenants.

Skills

Customer service

Communication

Problem solving

Teamwork

Job description

Derby Homes, owned by Derby City Council, is seeking a Technical Officer to support repairs co-ordination and contract execution from its London Road base. The role requires strong customer service skills, ability to interpret drawings, and collaboration with trades and repairs teams.

You will work in a busy housing management environment, ensuring service delivery, coordinating schedules, and assisting the repairs surveying team. A proactive, team-oriented approach is essential.