Technical Officer

Greencore; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK food manufacturer is seeking a Technical Officer in Bristol to manage KPI reports and customer communications. Strong attention to detail and excellent organizational skills are required. The role offers competitive salary, holidays, pension, life insurance, and opportunities for professional development.

Benefits

Competitive salary

Holidays

Pension up to 8% matched

Life insurance up to 4x salary

Company share save scheme

Greencore Qualifications

Employee discount platform

Access to Wellbeing Centre

Enhanced parental leave policies

Qualifications

• Previous technical experience is desirable but not essential.
• Strong computer skills, particularly with Excel.
• Excellent timekeeping skills.

Responsibilities

• Complete KPI reports for Greencore and customers.
• Investigate and reply to customer complaints/queries.
• Support the wider Technical team.

Skills

Attention to detail

Communication skills

Excel skills

Organizational skills

Problem-solving

Job description

Overview

Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We are a vibrant, fast-paced food manufacturer employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with items from sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24 we generated revenues of £1.8bn. Our vast direct-to-store (DTS) distribution network, comprising 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage colleagues to apply for vacancies, whether as a lateral move to broaden experience or the next step up to progress careers. We also welcome external candidates who are eager to grow their career with us. Here at Bristol we are the UK's leading producer of chilled sauces & soups. From our site we supply over 37% of the UKs chilled sauces and 20% of the country\'s chilled soups to both Sainsbury\'s & Asda.

What You'll Be Doing

As Technical Officer you will report to the Technical Services Manager. You will be responsible for completing KPI reports for Greencore and our customers, investigating and replying to customer complaints/queries, and providing support to the wider Technical team.

• We are looking for a candidate with good attention to detail, enthusiasm, and an eagerness to learn!
• Good written communication skills are essential as you will be responsible for corresponding directly with customers. You will also be responsible for ensuring customer/Greencore KPI reports and trending work are completed to a high standard and by the required deadline, so good organisation and excel skills are also required.

What We're Looking For

We\'re proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality.

• Previous technical experience is desirable, but not essential, as training will be provided
• Strong computer skills, particularly with Excel
• Effective planning and organising
• Attention to detail
• Excellent timekeeping skills
• Excellent communication skills, both written and verbal
• Ability to work on own initiative
• Ability to problem solve

What You'll Get In Return

• Competitive salary and job-related benefits
• Holidays
• Pension up to 8% matched
• Life insurance up to 4x salary
• Company share save scheme
• Greencore Qualifications
• Exclusive Greencore employee discount platform
• Access to a full Wellbeing Centre platform
• Enhanced parental leave and menopause policies

Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.