Technical Motor Claims Lead

Career Choices Dewis Gyrfa Ltd; Manchester; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Bonus scheme

Benefits package

Hybrid working

Job summary

IPS Group is recruiting a Technical Motor Claims Lead in Manchester (Hybrid) to steer the claims function at an exciting growth phase. You will act as the technical lead across the entire motor claims lifecycle, from FNOL to settlement, handling high-value and complex cases.

The role emphasises transforming claims capability, reducing outsourcing, and shaping processes with product and engineering teams to embed in-house expertise.

Qualifications

• Senior technical leadership with a focus on motor claims strategy.
• Hands-on involvement in complex/multi-layered motor claims scenarios.
• Experience driving transformation from outsourced to in-house capability.

Responsibilities

• Act as technical lead for complex motor claims including large losses.
• Oversee end-to-end claims journey from FNOL to settlement.
• Drive standards, best practice, and performance across the claims team.
• Support indemnity spend, reserving strategy and claims performance.
• Mentor and grow the claims team as the function expands.

Skills

Technical leadership

Motor claims expertise

Strategic mindset

Change/transformation experience

Mentoring & team development

Job description

Technical Motor Claims Lead Location: Manchester (Hybrid) Salary: Highly competitive + bonus + benefits IPS Group is working with a fast-growing, tech-led motor insurer to recruit a senior hire into their Claims function.

This is a key appointment at an exciting stage of growth, as the business continues to expand in the UK and further develop its in-house claims capability.

The Role This is a senior technical leadership role with a strong emphasis on handling and driving strategy across complex motor claims, alongside playing a key role in ongoing transformation.

You will act as the technical lead across the full motor claims lifecycle, bringing deep expertise across FNOL, AD, credit hire, personal injury, and complex/catastrophic losses.

The position will involve both hands-on involvement in complex and high value claims as well as providing technical direction, oversight, and leadership to the wider team.

A key part of the role will be to strengthen technical capability within the business, taking ownership of complex and large loss claims, supporting on escalations, and ensuring robust indemnity and reserving decisions across the portfolio.

You will play a critical role in shaping claims strategy and driving performance improvement.

Alongside the technical focus, you will also support the ongoing claims transformation agenda, working closely with the Head of Claims to continue the transition from outsourced to in-house capability.

This includes contributing to the design of processes, operating model improvements, and working with product and engineering teams to embed claims capability within their in-house platform.

Key Responsibilities

• Act as technical lead for complex motor claims, including large loss and catastrophic injury
• Provide oversight across the end-to-end claims journey (FNOL through to settlement)
• Handle and support high-value and technically challenging cases, particularly across credit hire and personal injury
• Drive technical standards, best practice, and consistency across the claims function
• Support with indemnity spend, reserving strategy, and overall claims performance
• Play a key role in developing and mentoring the team as the function grows

Required Experience

• Strong background in UK motor claims with deep technical expertise
• Proven experience handling complex claims, including bodily injury and large loss
• Strong knowledge of credit hire, litigation, and the end-to-end claims process
• Experience operating in a technical lead or senior referral role
• Ability to balance hands-on technical work with broader strategic input
• Prior exposure to change, transformation, or building capability in-house is advantageous

What’s on Offer

• Highly competitive salary with scope for progression
• Bonus scheme (company and individual performance)
• Strong benefits package
• Opportunity to join a business in growth mode, where you can have genuine impact
• A role that blends technical leadership with transformation and strategy

To learn more about this opportunity, please apply or get in touch: [e-mail] 0121 392 9061 / 07967 701036

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