Technical Manager - ServiceNow - (Financial Services)

Guardian Jobs; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Technical Manager with expertise in ServiceNow to lead transformative projects in the financial services sector. This role offers the chance to work with cutting-edge technology and a collaborative team, driving digital transformation for clients. You will facilitate workshops, manage project deliverables, and mentor team members, all while fostering strong client relationships. If you have a growth mindset and a passion for delivering impactful solutions, this opportunity is perfect for you.

Benefits

Competitive rewards

Flexible working

Continuous learning

Leadership development

Inclusive culture

Qualifications

• Experience with ServiceNow and IRM modules is essential.
• Proven track record of delivering solutions on time.

Responsibilities

• Lead projects to deliver value through ServiceNow and its modules.
• Build and maintain strong client relationships.

Skills

ServiceNow

IRM modules

Strong communication skills

Relationship-building

Resilience and adaptability

Self-motivated

Education

ServiceNow Certified Administrator

CIS certification in GRC or HR

Tools

SaaS/PaaS tools

Job description

Technical Manager - ServiceNow - (Financial Services)

Join to apply for the Technical Manager - ServiceNow - (Financial Services) role at Guardian Jobs.

Overview

At EY, you’ll have the opportunity to build a unique career with global support, an inclusive culture, and cutting-edge technology. We value your voice and perspective to help us improve and to create a better working world. Join us to support our clients’ digital transformation by delivering strategic solutions on the ServiceNow platform.

Key Responsibilities

• Lead projects and initiatives to deliver value through ServiceNow and its modules, including IRM.
• Facilitate workshops to understand client challenges and demonstrate solutions.
• Contribute to technical and functional solution development and sales.
• Support and develop client teams to achieve outstanding outcomes.
• Establish effective ways of working to ensure project success in an engaging environment.
• Maintain quality and assurance standards throughout project lifecycle.
• Manage deadlines and deliverables individually and as a team leader.
• Build and maintain strong client relationships.
• Participate in knowledge sharing across teams globally.
• Coach and mentor team members, acting as a positive role model.

Skills and Attributes

• Growth mindset with a collaborative approach.
• Strong communication skills and confidence at different levels.
• Relationship-building and impact creation skills.
• Resilience and adaptability in challenging situations.
• Self-motivated with the ability to work independently and in teams.
• Willingness to travel as required.

Minimum Qualifications

• Experience with ServiceNow, including IRM modules.
• Proven track record of delivering ServiceNow solutions on time.
• ServiceNow Certified Administrator and CIS certification in modules like GRC or HR.
• Experience managing stakeholders and teams.

Preferred Qualifications

• Previous experience in consulting or in-house roles with ServiceNow projects.
• Experience in Financial Services sector.
• Knowledge of other SaaS/PaaS tools.

Additional Information

We seek individuals with integrity, collaboration skills, and a growth mindset. We offer competitive rewards, flexible working, continuous learning, leadership development, and an inclusive culture. If you meet the criteria, apply promptly.