Technical Field Engineer

Keepmoat; Northampton; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Company van

Job summary

Keepmoat in the UK is seeking a Technical Services Field Support to join our team. This field-based role covers the South Midlands and South West regions, supporting offices and sites with a range of digital technology deployments.

You will deploy, configure and troubleshoot infrastructure, applications and networking, train regional teams, and coordinate in-life support and redeployment of solutions. A full UK driving licence is essential and a company van is provided to support travel.

Qualifications

• Experience in field-based IT/support is preferred.
• Ability to work at height, use power tools, and install technologies.
• UK Full Clean driving licence required; travel to sites is expected.

Responsibilities

• Support offices/sites in South Midlands and South West region.
• Deliver, install, configure and troubleshoot digital technology solutions.
• Train regional teams to adopt technologies and coordinate deployments.

Skills

Problem solving

Team player

Hands-on technician

Attention to detail

Effective communicator

Tools

Microsoft Windows

Networking fundamentals

Job description

Great homes start with great people. At Keepmoat our purpose is clear, we create communities and transform lives. Every year we build thousands of high-quality homes that help more people and families find a place to call their own.

As we continue to grow, we’re looking for talented people who want to do meaningful work, develop their careers and help shape the future of housebuilding.

We have a fantastic opportunity for a Technical Services Field Support to join us, field based covering our South Midlands and South West regions. Within this role, you will be expected to support offices/sites around these regions based on weekly requirements. Reporting into the Technical Services Manager, the successful candidate will play a vital role within the business, delivering high value service and expertise to our nationwide regional offices and remote sites. They will champion IT and business initiatives and be a focal point, assisting/training the regional and site teams to adopt technologies. The role will play a key part in the successful coordination, delivery, in-life support, and removal/re-deployment of digital technology solutions

utilised by our business.

The daily duties of the Technical Services Field Support will be varied in scope and complexity, and therefore the individual should have a sound and broad technical knowledge, an eye for detail, coupled with good “hands on” practical skills e.g., working at height, using power tools, and installing a variety of technologies, equipment and cabling. The ideal candidate will have a good knowledge and hands on experience of Microsoft products and technologies, with knowledge of infrastructure, applications, and networking technologies and the ability to deploy, configure and troubleshoot effectively.

HS&S Responsibilities

To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.

Skills, Experience and Qualifications

We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about technology and delivering good service. They will be collaborative with the ability to work and communicate with a variety of different audiences. They will have the ability to be creative and proactive, using their problem-solving skills and be willing to challenge “the norm” and actively identify opportunities for improvement. They will have a straightforward approach when it comes to solving technical problems in the most effective way for their internal customers.

Driving is an essential part of the role and therefore applicants should hold a relevant UK Full Clean driving licence. A company van will be provided. Due to the field-based nature of the role, applicants will need to be able to be flexible to meet business requirements with travel.

Any experience in a similar field-based role, specifically in a mixed technology environment, would be desirable but is not essential, as for this role we are willing to provide full training to applicants with the right attitude and ability level.