Technical Estimator — 2D Drawings & Quotation Expert

The Safety Letterbox Company (RENZ UK); Neath; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus

On-site parking

Pension scheme

Holidays

Training & development

Team socials

Supportive environment

Job summary

The Safety Letterbox Company in Neath, Wales, is seeking an Estimator to join the Sales & Technical Team. You will convert customer requirements into accurate quotations and 2D AutoCAD drawings, guiding clients through options and delivering a high-quality, timely service.

With experience in estimating, technical sales, or customer service, you will build strong relationships, prepare competitive quotations, and help turn enquiries into orders while developing product knowledge and supporting

Qualifications

• Previous experience in estimating, technical sales or customer service.
• Strong communication skills and attention to detail.
• Ability to understand customer requirements and translate into solutions.

Responsibilities

• Produce accurate 2D AutoCAD drawings to accompany quotations.
• Proactively handle customer enquiries via phone, email, website forms and social media.
• Understand customer requirements by asking questions and providing knowledgeable advice.
• Produce accurate and commercially appropriate quotations.
• Recommend suitable products and solutions based on requirements and budget.
• Follow up quotations to develop relationships and improve conversion rates.
• Maintain accurate customer and quotation records using the CRM system.

Skills

2D AutoCAD

Customer-focused

Quotations

Sales support

CRM

Attention to detail

Tools

AutoCAD 2D

CRM systems

ODOO CRM

Job description

The Safety Letterbox Company in Neath, Wales, is seeking an Estimator to join the Sales & Technical Team. You will convert customer requirements into accurate quotations and 2D AutoCAD drawings, guiding clients through options and delivering a high-quality, timely service.

With experience in estimating, technical sales, or customer service, you will build strong relationships, prepare competitive quotations, and help turn enquiries into orders while developing product knowledge and supporting