Technical Engineer - Generator

Neos Recruitment Ltd; Andover; On-site; GBP 45,000 - 58,000; Full time

Benefits offered by this job

Cashplan Health

Bonus scheme

Maternity/paternity leave

25 days holiday

Training

Car allowance

Company phone

Job summary

Neos Recruitment Ltd is seeking a Technical Engineer – Generator in Andover, Hybrid role. The candidate will join the maintenance team to provide technical support for generator products and occasionally visit sites. The role involves back-office support, RAMS, and collaboration with suppliers.

The ideal candidate has strong engineering knowledge of generators/UPS, PLC skills, and experience with software tools like Comap/Deep Sea. Commutable with significant mileage is expected.

Qualifications

• Strong practical engineering knowledge of generators and UPS.
• Fuel Tank installation knowledge.
• 3 years of industry or similar experience.
• Practical knowledge of software based control systems such as Comap/Deep Sea.
• IT skills with Microsoft Office; experience using laptop-based engine analysis software.
• Experience in multi-set and synch with mains controls.
• PLC programming skills.

Responsibilities

• Provide technical support to office, engineers and clients.
• Monitor generator fleet using DSE Webnet.
• Prepare engineer reports and back-office documentation.
• Support Maintenance Coordinators and back-office operations.
• Coordinate product updates and supplier meetings.
• Assist with RAMS and warranty/after-sales issues.

Skills

Positive attitude

Self-motivated

Customer liaison

Decision making

Responsibility

Verbal and written communication

Willing to travel

Think on your feet

Flexibility

Education

Mechanical or electrical qualification

Tools

Comap/Deep Sea

DSE Webnet

DSE Configuration Suite

Comap PC Suite

Microsoft Office

Job description

Technical Engineer – Generator

Andover (Hybrid)

£45 to £58

Neos are proud to be working with a thriving business with over 40 years in the standby power and energy efficiency markets. You would be part of a team of around 100 staff under a family management structure which has high standards of both performance and ethics. As a nationwide company there is always room to progress.

The Role

As a Technical Engineer you would join our Maintenance team in providing a technical support service for all our Generator products. You’ll work with both colleagues and clients and although this role is predominantly office based there will be occasional site visits as required.

Other requirements for the role include though are not limited to:

• Technical support to the office, engineers and clients
• Monitoring of our Generator fleet using DSE Webnet
• Supporting Back Office with Engineer Reports
• Back-office support for the Maintenance Coordinators
• Ongoing support with product updates and operational meetings with suppliers
• Liaising with internal Technical Team for product developments and improvements
• OOH Technical support for clients and Engineers (joining our OOH management team)
• Back-office support on site audits (to include carrying them out)
• Assisting Back Office with compiling Technical quotations for Maintenance & Maintenance Sales Team
• Supporting Senior Technical Engineer and Manager with Engineer training & development
• Supporting Senior Technical Engineer and Manager with Engineer Quality Control
• Warranty/After Sales issue
• Compiling RAMS

Key Skills and Experience

• Positive mental attitude
• Self-motivated, and trustworthy to work effectively with minimal supervision.
• Good customer liaison skills
• Decision making skills
• Strong sense of responsibility
• Excellent verbal and written communication skills.
• Happy with high mileage driving, and working away from home
• Ability to think on your feet, and function effectively in a fast-moving business
• Flexible approach to work

Experience and Qualifications

Essential

• Strong practical engineering knowledge of Generators and UPS
• Fuel Tank installation knowledge
• 3 years of Industry, or similar, experience
• Practical knowledge of high-level software based control systems such as Comap/Deep Sea etc.
• IT skills, fluent with Microsoft Office. Practical experience of using laptop based bespoke engine system analysis and control programmes such as Comap PC Suite/DSE Configuration Suite etc
• Experience in multi set and synch with mains controls
• PLC programming skills

Desirable

• Mechanical or electrical qualification

Benefits

• Cashplan Health benefit
• Bonus scheme
• Enhanced maternity/paternity leave
• 25 days holiday increasing through company loyalty program
• Relevant training
• £7 car allowance
• Optional company phone