Technical Coordinator

STEP; Abingdon; On-site; GBP 35,000 - 50,000; Full time

Job summary

STEP is looking for a skilled technical coordinator to support the UKIFS Programme. This role involves document management using SharePoint, project support, and assisting in technical writing. Ideal candidates will have a strong technical background, organizational skills, and experience in project environments. Join us in delivering high-level project outcomes while promoting inclusivity within our team.

Qualifications

• Experience supporting projects in complex technical environments.
• Demonstrable expertise in SharePoint build and configuration.
• Fluency in Microsoft Office, particularly Excel and Access.

Responsibilities

• Act as SharePoint power user for site creation and management.
• Support project management processes and maintain document control.
• Assist in planning and documenting operational procedures.

Skills

SharePoint deployment

technical report writing

planning and organizational skills

excellent people skills

IT literacy (Microsoft Office)

Education

HNC/Degree in STEM subject

Job description

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The Technical Coordination Team is part of the STEP Programme providing technical support and coordination services to UKIFS work packages and projects. The role holder will be a self-driven autonomous individual, able to thrive in a highly technical environment. The role holder will be expected to model the UKIFS values and work on several complex, high level -projects within UKIFS.

The role holder will act as an advisor to project managers, lead engineers and project team members specifically specialising in UKIFS document management processes and project SharePoint deployment. In addition, the role holder will be responsible for supporting and facilitating project activities liaising directly with the senior technical co-ordinators and project managers to ensure delivery milestones.

Accountabilities

Document Management and Control

• Act as the SharePoint power user responsible for site creation, architecture design, and permission management.
• Provide first-line support for internal and external parties on STEP document management processes, including training and user support.
• Support programme and projects with day-to-day document management, including uploading to SharePoint and TDMS, formatting, attribute mapping, workflow tracking, and distribution.
• Provide Technical Coordinator support for ad hoc tasks to ensure business, programme, and project delivery.

Workshop and Meeting Support

• Support the chair in technical workshops and meetings, including capturing and distributing minutes.
• Note actions and ensure follow-up.
• Arrange meeting rooms and ensure meetings take place on time with all necessary preparations and materials.
• Perform Technical Secretary duties, including organizing technical meetings, taking minutes, and following up on actions.
• Act as requisitioner within the Unit 4 business system.

Project Management Support

• Act as the point of contact for project-related queries.
• Collate, process, and publish project KPIs and milestone tracking.
• Chair project-related meetings in lieu of the Project Manager.
• Support the project change management process and procedures.
• Assist projects as a Technical Writer in the continual development of the Technical Writing Process and its deployment across UKIFS.

Technical Writing

• Assist with planning, developing, writing, and editing operational procedures, specifications, work instructions, user guides, and other technical documents.
• Ensure technical documentation complies with UKIFS technical documentation processes.

Job Description

The Role

The Technical Coordination Team is part of the STEP Programme providing technical support and coordination services to UKIFS work packages and projects. The role holder will be a self-driven autonomous individual, able to thrive in a highly technical environment. The role holder will be expected to model the UKIFS values and work on several complex, high level -projects within UKIFS.

The role holder will act as an advisor to project managers, lead engineers and project team members specifically specialising in UKIFS document management processes and project SharePoint deployment. In addition, the role holder will be responsible for supporting and facilitating project activities liaising directly with the senior technical co-ordinators and project managers to ensure delivery milestones.

Accountabilities

Document Management and Control

• Act as the SharePoint power user responsible for site creation, architecture design, and permission management.
• Provide first-line support for internal and external parties on STEP document management processes, including training and user support.
• Support programme and projects with day-to-day document management, including uploading to SharePoint and TDMS, formatting, attribute mapping, workflow tracking, and distribution.
• Provide Technical Coordinator support for ad hoc tasks to ensure business, programme, and project delivery.

Workshop and Meeting Support

• Support the chair in technical workshops and meetings, including capturing and distributing minutes.
• Note actions and ensure follow-up.
• Arrange meeting rooms and ensure meetings take place on time with all necessary preparations and materials.
• Perform Technical Secretary duties, including organizing technical meetings, taking minutes, and following up on actions.
• Act as requisitioner within the Unit 4 business system.

Project Management Support

• Act as the point of contact for project-related queries.
• Collate, process, and publish project KPIs and milestone tracking.
• Chair project-related meetings in lieu of the Project Manager.
• Support the project change management process and procedures.
• Assist projects as a Technical Writer in the continual development of the Technical Writing Process and its deployment across UKIFS.

Technical Writing

• Assist with planning, developing, writing, and editing operational procedures, specifications, work instructions, user guides, and other technical documents.
• Ensure technical documentation complies with UKIFS technical documentation processes.

Qualifications

Essential:

• Industry related qualifications or equivalent experience (HNC/Degree - ideally in STEM subject)
• Demonstrable experience supporting projects working in a complex technical environment
• Expert in SharePoint deployment, build and configuration.
• IT literate, fluent in Microsoft Office, including Excel and Access
• Excellent technical report writing skills
• Excellent people skills
• Excellent planning and organisational skills

Beneficial:

• Awareness of Awareness of Quality Management or systems

Additional Information

We welcome applications from under-represented groups, particularly women in STEM and individuals from British black and ethnic minority backgrounds, and people with disabilities. Our Executive Team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success.

UKIFS is committed to being accessible. Please email[emailprotected] if you have any questions or require help or adjustments to compete on a fair basis, for example, changes to the way we interview or share information.

This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including the Disclosure & Barring Service (DBS) checks for criminal convictions. Whilst not required at this time, there is a possibility of an SC Clearance being required in the future. If a candidate already holds an SC clearance, that clearance can be transferred to UKIFS.

For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the following link for information on criminal records checks:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicantsIf your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application.

Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications. We may consider your application for future positions or similar positions within the organisation.

We have a number of exceptional opportunities available at the moment, to view them all please visit our website:Careers - STEP