Technical Content Analyst

Ernst & Young Advisory Services Sdn Bhd; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Tax or Law professional to join their innovative SaaS Centre of Excellence. This role involves managing content processes, ensuring compliance with local regulations, and collaborating with a diverse team of experts. You'll be at the forefront of enhancing tax technology solutions, making a significant impact in a dynamic environment. If you are passionate about technology and law, and ready to contribute to a better working world, this opportunity is perfect for you. Join a company that values diversity and empowers you to shape your future with confidence.

Benefits

Flexible working environment

Professional development opportunities

Inclusive culture

Diverse teams

World-class experiences

Qualifications

• 2+ years of experience in Tax or Law with a focus on regulatory updates.
• Strong analytical and communication skills to work with diverse teams.

Responsibilities

• Manage content updates and ensure compliance with local tax requirements.
• Collaborate with global teams to address content-related issues.

Skills

Communication Skills

Analytical Skills

Tax Research

Regulatory Monitoring

Stakeholder Management

Problem Solving

SaaS Solutions

Education

Degree in Law or Taxation

Tools

Excel

Business Intelligence Tools

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new “Centre of Excellence” (CoE) to support SaaS solutions throughout their lifecycle.

The objectives of the SaaS CoE are twofold:

1. Operational management of Tax and Law SaaS solutions
2. Sales enablement and support to drive the market success of these solutions

The SaaS CoE currently supports Tax and Law solutions Global VAT Reporting Tool (GVRT), Global Tax E-invoicing Solution (GTES), Mandatory Disclosure Regime (MDR) Web, EY GloBE Engine (Pillar II/BEPS) and Data Permissions Navigator (DPN), and this number of solutions is expected to grow rapidly.

In joining the SaaS CoE you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports.

We are looking for a Tax or Law professional to join the content team within the SaaS CoE, dedicated to achieving success in the continued development of the content management processes across all solutions, including assessing opportunities to further develop the knowledge sourced via our solutions.

Your key responsibilities

Your responsibilities will include:

1. Working closely with the global Content Lead to proactively assess how changes in the local legislation and administrative updates could impact the central product configurations, and ensure the execution of an appropriate content management process
2. Authoring process documentation to explain how content updates are monitored, documented and addressed with the product leads.
3. Support the resolution of incoming content related tickets and incidents from the support desk
4. Working with local tax and law specialists and the content team to ensure that content configuration for each country remains up to date and compliant with local requirements, including gathering local country approvals where necessary
5. Support the development of knowledge tools, for internal and external use, e.g., on global e-invoicing developments.

Skills and attributes for success

We are looking for people with excellent communication abilities with relevant experience from monitoring and/or maintaining global tax and law regulatory updates and experience or minimum an interest in technology, preferably SaaS solutions.

To qualify for the role you must have

1. Experience from tax and/or legal research or the monitoring of regulatory updates, including the ability to condense large volumes of information to key findings
2. Strong analytical skills and capable of independently resolving issues
3. Communicates successfully with both technical and non-technical audiences in both written and verbal communication
4. Ability to work with stakeholders and colleagues from a range of disciplines and backgrounds, in a professional and collaborative way
5. Experience from a global context, such as cross-jurisdictional collaboration to ensure the accuracy of local tax / law requirements, including documentation and local country approvals where appropriate

Ideally, you’ll also have

1. Experience working in a professional services environment
2. Familiarity with the Agile methodology or other product development methodologies
3. Good technology proficiency (Excel, automation, BI, etc.)
4. Experience with tax and law SaaS Solutions

What we look for

1. 2+ years Tax or Law experience

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.