Technical Consultant

Medtronic; Watford; On-site; GBP 65,000 - 90,000; Full time

Job summary

Medtronic is seeking a field-based Technical Consultant for Cardiac Rhythm Management in the London region. You will provide clinical and technical support for CRM device implants, deliver training to physicians and nurses, and collaborate with Sales and Marketing to drive therapy adoption.

The role requires regular travel to hospitals and operating theatres across London and the South East, with strong clinical knowledge and hands-on experience in CRM procedures.

Qualifications

• Bachelor's degree in clinical/biomedical field with knowledge of cardiac rhythm management.
• Experience supporting CRT/ICD implants and follow-ups is preferred.
• Ability to operate in catheterisation labs and operating theatres.

Responsibilities

• Provide clinical and technical support for CRM device implants and follow-up procedures in labs and theatres.
• Deliver product training and education programs to physicians, nurses, and healthcare professionals.
• Support customers before, during, and after device implantation with technical expertise and troubleshooting.
• Develop and maintain relationships with key clinical stakeholders and decision-makers across the territory.
• Collaborate with sales and marketing to support launches, therapy adoption and portfolio growth.
• Plan and prioritize customer visits, training activities and clinical support requirements.
• Prepare and deliver clinical presentations and therapy-focused education materials.
• Provide field-based feedback on customer needs, market trends, and competitive activity.

Skills

Clinical knowledge

Cardiac rhythm management

Education

Bachelor's degree in biomedical/clinical field

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Cardiac Rhythm Management (CRM) business is focused on technologies that diagnose, monitor, and treat heart rhythm disorders. The team partners with electrophysiologists, cardiologists, physiologists, nurses, and catheter laboratory teams to support the safe and effective use of CRM therapies and devices. This role combines clinical expertise, technical consultation, customer education, and procedural support to drive adoption and optimize patient outcomes.

This position supports customers across the London region and requires regular presence in hospitals, catheterisation laboratories, and operating theatres. The role is field-based with frequent travel throughout the assigned territory of London and the South East UK and requires flexibility to support customer procedures and training activities.

As a Technical Consultant, you will serve as a clinical and technical expert for Cardiac Rhythm Management therapies within the assigned territory. You will provide procedural support, deliver customer training and education, and collaborate with sales, marketing, and clinical stakeholders to support therapy adoption, customer satisfaction, and business growth.

Primary Responsibilities

• Provide clinical and technical support for CRM device implants, follow-up procedures, and programming activities in catheterisation laboratories and operating theatres.
• Deliver product training and educational programs to physicians, physiologists, nurses, and other healthcare professionals.
• Support customers before, during, and after device implantation by providing technical expertise and troubleshooting assistance.
• Develop and maintain relationships with key clinical stakeholders and decision-makers across the territory.
• Collaborate with sales and marketing teams to support product launches, therapy adoption, and portfolio growth initiatives.
• Plan and prioritize customer visits, training activities, and clinical support requirements across the territory.
• Prepare and deliver clinical presentations, education materials, and therapy-focused training programs.
• Provide field-based feedback on customer needs, market trends, and competitive activity to support business objectives.

Required Qualifications

• Bachelor's degree with clinical, biomedical, healthcare, and scientific focus and experience of cardiac rhythm management.
• Experience supporting cardiac implantable electronic devices, including implant and follow-up procedures.
• Ability to work within catheterisation laboratories and operating theatre environments.
• Valid driving licence and ability to travel regularly throughout the assigned territory.
• Ability to commute to and support customers across the London region.

Preferred Qualifications

• Experience supporting cardiac medical devices within a clinical, technical, or field-based role.
• International Board of Heart Rhythm Examiners (IBHRE) and/or British Heart Rhythm Society (BHRS) device accreditation.
• Experience developing and delivering clinical education or customer training programs.
• Knowledge of the cardiac rhythm management competitive landscape and market dynamics.
• Experience supporting new product introductions and therapy adoption initiatives.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in