Technical Consultant

RED Global; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

A leading company seeks an experienced UKG Pro WFM consultant for a long-term project with Transport for London. This role involves configuring and supporting workforce management solutions, collaborating with various stakeholders, and ensuring smooth operation of scheduling platforms. The position is hybrid, requiring two days onsite per week, with an ASAP start date.

Qualifications

• Strong hands-on experience with UKG Pro WFM / Kronos Dimensions.
• Technical background in system configuration and support.
• Experience with Passport or similar scheduling software is desirable.

Responsibilities

• Configure, maintain, and support UKG Pro WFM modules.
• Integrate and support Passport crew planning application.
• Troubleshoot system issues and provide end-user support.

Skills

UKG Pro WFM / Kronos Dimensions

System configuration

Stakeholder engagement

Communication

Tools

Passport scheduling software

SAP

SQL

Job description

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Location: Greenwich, London – Hybrid (2 days onsite/week)

Start Date: ASAP

Interview Process: 1 stage – fast turnaround

Overview:

My client is seeking an experienced UKG Pro WFM (formerly Kronos Dimensions) consultant for a long-term project with TfL. This is a hands-on technical role focused on configuring and supporting workforce management solutions across timekeeping, absence, scheduling, and analytics.

You’ll also work closely with the Passport scheduling platform, ensuring integration and smooth operation alongside UKG.

Key Responsibilities:

• Configure, maintain, and support UKG Pro WFM modules (Timekeeping, Absence, Advanced Scheduling, Analytics)
• Integrate and support Passport crew planning application
• Collaborate with HR, IT, and operational stakeholders to gather and implement technical requirements
• Troubleshoot system issues, manage upgrades, and support enhancements
• Provide end-user support, training, and maintain documentation including KEDB

Skills & Experience:

• Strong hands-on experience with UKG Pro WFM / Kronos Dimensions
• Technical background in system configuration, support, and integrations
• Experience with Passport, or similar crew scheduling software (desirable)
• Knowledge of SAP, SQL, or database/reporting tools is a plus
• Excellent communication, documentation, and stakeholder engagement skills

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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