Technical Claims Manager

JR United Kingdom; Stevenage; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Une organisation prestigieuse et mondialement reconnue recherche un Technical Claims Manager pour diriger son équipe au Royaume-Uni. Ce rôle crucial requiert une expertise en gestion des réclamations techniques dans un environnement complexe, tout en se concentrant sur le développement des talents et l'excellence opérationnelle. Les candidats doivent posséder des compétences rédactionnelles exceptionnelles ainsi qu'une connaissance approfondie des marchés de l'assurance et des exigences réglementaires. Offrant un salaire compétitif et des avantages attrayants, cette opportunité est parfaite pour ceux désireux de faire une réelle différence.

Benefits

Benefits comprehensifs

Opportunités de développement de carrière

Qualifications

• Expérience étendue en gestion de réclamations techniques, surtout en blessures corporelles et responsabilités.
• Capacité à diriger des équipes et à développer les talents.
• Connaissance approfondie des marchés de l'assurance au Royaume-Uni et en Europe.

Responsibilities

• Gérer une équipe de Technical Claims Adjusters et superviser des réclamations complexes.
• Collaborer avec des partenaires externes pour assurer la conformité et l'excellence opérationnelle.
• Produire des rapports mensuels et trimestriels, identifier les tendances et les opportunités.

Skills

Leadership

Analytical skills

Stakeholder management

Tools

Microsoft Excel

PowerPoint

Job description

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Technical Claims Manager – UK (Insurance/Reinsurance)
Location: London (with occasional travel to Ipswich)
Full-time | Hybrid Working Available
Competitive Salary + Excellent Benefits
A prestigious global insurance and reinsurance organisation is seeking aTechnical Claims Managerto lead its UK Technical Claims Team. This is a high-impact role for a seasoned claims professional who thrives in a complex, regulated environment and is passionate about leadership, technical excellence, and strategic claims management.
About the Role
As the UK Technical Claims Manager, you will:

• Lead and managea team of Technical Claims Adjusters, ensuring effective resource planning, performance management, and professional development.
• Oversee complex and high-value claims(typically with reserves exceeding €100k), including bodily injury and third-party liability claims across Motor, Employers’ Liability, Public Liability, and General Liability lines.
• Personally manage a portfolioof large and complex claims, setting reserves, authorising payments, and ensuring compliance with internal standards and regulatory requirements.
• Collaborate with external partnerssuch as MGAs, TPAs, legal counsel, and medical experts, including conducting audits and overseeing outsourced claims handling.
• Drive operational excellenceby monitoring KPIs, producing detailed monthly and quarterly reports, and identifying trends, risks, and opportunities for improvement.
• Support strategic initiativessuch as commutations, legacy projects, and reinsurance asset valuations in partnership with the Business Development and European Operations teams.
• Ensure regulatory complianceand adherence to Group standards across all claims portfolios.

What You’ll Bring

• Extensive technical claims experience, particularly in bodily injury and liability claims, with a strong track record of favourable settlements.
• Proven leadership skills, including managing teams, setting strategy, and developing talent.
• Experience managing TPAs and MGAs, including conducting audits and ensuring compliance with service level agreements.
• Strong knowledge of UK and European insurance and reinsurance markets, including legal and regulatory frameworks.
• Advanced analytical and reporting skills, with the ability to interrogate claims data and produce actionable insights.
• Excellent communication and stakeholder management skills, with the ability to represent the company externally and collaborate across departments.
• Proficiency in Microsoft Excel and PowerPoint; experience with commutations is a plus.
• Fluency in French or Germanwould be highly desirable, though not essential.

Why Join Us?

• Join aglobally respected organisationwith a strong presence in the insurance and reinsurance markets.
• Be part of acollaborative and forward-thinking teamthat values innovation, integrity, and continuous improvement.
• Enjoy adiverse and challenging rolethat combines strategic influence with hands-on technical work.
• Benefit from acompetitive salary, comprehensive benefits, and opportunities for career development.

Ready to lead with impact and shape the future of technical claims management?
Apply now to join a team where your expertise will drive meaningful results.