Technical Claims Manager

JR United Kingdom; Slough; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A prestigious global insurance organization seeks a Technical Claims Manager to lead its UK team. This role involves managing large, complex claims, driving operational excellence, and ensuring regulatory compliance. The ideal candidate will bring extensive claims expertise and notable leadership skills, with opportunities for career development in a collaborative environment.

Benefits

Competitive salary

Comprehensive benefits package

Career development opportunities

Qualifications

• Extensive technical claims experience, particularly in bodily injury and liability claims.
• Proven leadership skills and experience managing teams.
• Strong knowledge of UK insurance and reinsurance markets.

Responsibilities

• Lead and manage a team of Technical Claims Adjusters.
• Oversee complex claims, ensuring compliance and performance.
• Collaborate with external partners including legal and medical experts.

Skills

Leadership

Analytical Skills

Stakeholder Management

Technical Claims Knowledge

Communication

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

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Technical Claims Manager – UK (Insurance/Reinsurance)
Location: London (with occasional travel to Ipswich)
Full-time | Hybrid Working Available
Competitive Salary + Excellent Benefits
A prestigious global insurance and reinsurance organisation is seeking aTechnical Claims Managerto lead its UK Technical Claims Team. This is a high-impact role for a seasoned claims professional who thrives in a complex, regulated environment and is passionate about leadership, technical excellence, and strategic claims management.
About the Role
As the UK Technical Claims Manager, you will:

• Lead and managea team of Technical Claims Adjusters, ensuring effective resource planning, performance management, and professional development.
• Oversee complex and high-value claims(typically with reserves exceeding €100k), including bodily injury and third-party liability claims across Motor, Employers’ Liability, Public Liability, and General Liability lines.
• Personally manage a portfolioof large and complex claims, setting reserves, authorising payments, and ensuring compliance with internal standards and regulatory requirements.
• Collaborate with external partnerssuch as MGAs, TPAs, legal counsel, and medical experts, including conducting audits and overseeing outsourced claims handling.
• Drive operational excellenceby monitoring KPIs, producing detailed monthly and quarterly reports, and identifying trends, risks, and opportunities for improvement.
• Support strategic initiativessuch as commutations, legacy projects, and reinsurance asset valuations in partnership with the Business Development and European Operations teams.
• Ensure regulatory complianceand adherence to Group standards across all claims portfolios.

What You’ll Bring

• Extensive technical claims experience, particularly in bodily injury and liability claims, with a strong track record of favourable settlements.
• Proven leadership skills, including managing teams, setting strategy, and developing talent.
• Experience managing TPAs and MGAs, including conducting audits and ensuring compliance with service level agreements.
• Strong knowledge of UK and European insurance and reinsurance markets, including legal and regulatory frameworks.
• Advanced analytical and reporting skills, with the ability to interrogate claims data and produce actionable insights.
• Excellent communication and stakeholder management skills, with the ability to represent the company externally and collaborate across departments.
• Proficiency in Microsoft Excel and PowerPoint; experience with commutations is a plus.
• Fluency in French or Germanwould be highly desirable, though not essential.

Why Join Us?

• Join aglobally respected organisationwith a strong presence in the insurance and reinsurance markets.
• Be part of acollaborative and forward-thinking teamthat values innovation, integrity, and continuous improvement.
• Enjoy adiverse and challenging rolethat combines strategic influence with hands-on technical work.
• Benefit from acompetitive salary, comprehensive benefits, and opportunities for career development.

Ready to lead with impact and shape the future of technical claims management?
Apply now to join a team where your expertise will drive meaningful results.