Technical Claims Manager

Davies Talent Solutions; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A prestigious global insurance and reinsurance organization is seeking a Technical Claims Manager to lead its UK Technical Claims Team. This pivotal role requires an experienced claims professional adept at managing complex claims while fostering team development and operational efficiency. Join a collaborative team committed to excellence and strategic influence in a vibrant environment.

Benefits

Comprehensive benefits

Opportunities for career development

Qualifications

• Extensive technical claims experience, particularly in bodily injury and liability claims.
• Proven leadership skills, including managing teams and setting strategy.
• Strong knowledge of UK and European insurance and reinsurance markets.

Responsibilities

• Lead and manage a team of Technical Claims Adjusters.
• Oversee complex and high-value claims, ensuring compliance with internal standards.
• Monitor KPIs, produce reports, and identify trends for operational excellence.

Skills

Leadership

Technical Claims Management

Analytical Skills

Stakeholder Management

Education

Extensive Technical Claims Experience

Knowledge of UK and European Insurance Markets

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

3 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Technical Claims Manager – UK (Insurance/Reinsurance)
Location: London (with occasional travel to Ipswich)
Full-time | Hybrid Working Available
Competitive Salary + Excellent Benefits

A prestigious global insurance and reinsurance organisation is seeking aTechnical Claims Managerto lead its UK Technical Claims Team. This is a high-impact role for a seasoned claims professional who thrives in a complex, regulated environment and is passionate about leadership, technical excellence, and strategic claims management.

About the Role

As the UK Technical Claims Manager, you will:

• Lead and managea team of Technical Claims Adjusters, ensuring effective resource planning, performance management, and professional development.
• Oversee complex and high-value claims(typically with reserves exceeding €100k), including bodily injury and third-party liability claims across Motor, Employers’ Liability, Public Liability, and General Liability lines.
• Personally manage a portfolioof large and complex claims, setting reserves, authorising payments, and ensuring compliance with internal standards and regulatory requirements.
• Collaborate with external partnerssuch as MGAs, TPAs, legal counsel, and medical experts, including conducting audits and overseeing outsourced claims handling.
• Drive operational excellenceby monitoring KPIs, producing detailed monthly and quarterly reports, and identifying trends, risks, and opportunities for improvement.
• Support strategic initiativessuch as commutations, legacy projects, and reinsurance asset valuations in partnership with the Business Development and European Operations teams.
• Ensure regulatory complianceand adherence to Group standards across all claims portfolios.

What You’ll Bring

• Extensive technical claims experience, particularly in bodily injury and liability claims, with a strong track record of favourable settlements.
• Proven leadership skills, including managing teams, setting strategy, and developing talent.
• Experience managing TPAs and MGAs, including conducting audits and ensuring compliance with service level agreements.
• Strong knowledge of UK and European insurance and reinsurance markets, including legal and regulatory frameworks.
• Advanced analytical and reporting skills, with the ability to interrogate claims data and produce actionable insights.
• Excellent communication and stakeholder management skills, with the ability to represent the company externally and collaborate across departments.
• Proficiency in Microsoft Excel and PowerPoint; experience with commutations is a plus.
• Fluency in French or Germanwould be highly desirable, though not essential.

Why Join Us?

• Join aglobally respected organisationwith a strong presence in the insurance and reinsurance markets.
• Be part of acollaborative and forward-thinking teamthat values innovation, integrity, and continuous improvement.
• Enjoy adiverse and challenging rolethat combines strategic influence with hands-on technical work.
• Benefit from acompetitive salary, comprehensive benefits, and opportunities for career development.

Ready to lead with impact and shape the future of technical claims management?
Apply now to join a team where your expertise will drive meaningful results.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Insurance

Referrals increase your chances of interviewing at Davies Talent Solutions by 2x

Get notified about new Claims Manager jobs in London, England, United Kingdom.

London, England, United Kingdom 2 months ago

London, England, United Kingdom 4 days ago

City Of London, England, United Kingdom 8 hours ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 months ago

Claims Consultancy Director (London, Glasgow or Edinburgh)

London, England, United Kingdom 1 week ago

London, England, United Kingdom 6 days ago

Claims Manager - Marine (Liability/Cargo/Hull) & Off-Shore Energy

London, England, United Kingdom 2 weeks ago

Claims Consultancy Director (London, Glasgow or Edinburgh)

London, England, United Kingdom 1 week ago

City Of London, England, United Kingdom £70,000.00-£100,000.00 1 week ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 weeks ago

Underwriting & Claims Operations Manager

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 days ago

Claims Team Manager - Professional Lines and Financial Lines

Claims Team Manager - Professional Lines and Financial Lines

London, England, United Kingdom 3 months ago

City Of London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.