Technical Business Analyst – Transformation Delivery

Leigh Day And Co; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

29 days annual leave

Enhanced pension contributions

Life assurance 4 x salary

Cycle to Work scheme

Discounted gym membership

Enhanced maternity & paternity pay

Electric car scheme

Job summary

Leigh Day is implementing a Chrysalis Programme to transform technology, processes and ways of working across core business systems. The Technical Business Analyst will run across business and technical teams to capture requirements, design processes, support configurations, coordinate testing and help departments transition to new ways of working.

The role covers business analysis, process redesign, integration support, testing, deployment and departmental onboarding, with hybrid working and

Qualifications

• Experience with legal or professional services systems.
• Proven experience as a Business Analyst or Technical Business Analyst on large transformation programmes.
• Strong requirements gathering and stakeholder management skills.
• Knowledge of system integrations, data migration and testing.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent documentation and communication skills.
• Knowledge of Elite 3E, Clio Operate, SharePoint or similar enterprise platforms.
• Experience of end-to-end system implementation and business change programmes.
• Power BI, SQL, API knowledge.

Responsibilities

• Facilitate discovery and requirements workshops with business stakeholders.
• Document business, functional and technical requirements.
• Produce user stories and solution specifications.
• Support process redesign and standardisation across departments.
• Maintain requirements traceability throughout delivery.
• Support solution design across Clio Operate, Elite 3E and SharePoint.
• Assist with integration design, data mapping and migration activities.
• Work with vendors, developers and internal technical teams to translate business requirements into workable solutions.
• Document system interfaces, workflows and technical requirements.
• Support with various reporting work.
• Create and manage UAT scripts and test scenarios.
• Coordinate user testing and defect management activities.
• Support end-to-end integration testing.
• Assist with go-live planning, readiness assessments and post-implementation support.
• Support departmental discovery, playback sessions and onboarding activities.
• Work closely with change, training and communications teams to prepare users for new systems and processes.
• Provide guidance and support during deployment and stabilisation periods.

Skills

Stakeholder management

Requirements gathering

Documentation

System integrations

Data migration

Testing

Power BI

SQL

API knowledge

Tools

Elite 3E

Clio Operate

SharePoint

Job description

Leigh Day is implementing a Chrysalis Programme to transform technology, processes and ways of working across core business systems. The Technical Business Analyst will run across business and technical teams to capture requirements, design processes, support configurations, coordinate testing and help departments transition to new ways of working.

The role covers business analysis, process redesign, integration support, testing, deployment and departmental onboarding, with hybrid working and