Technical Business Analyst

Tria Recruitment; Eastbourne; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Holiday entitlement

Pension

Professional development opportunities

Hybrid on-site work model

Job summary

Tria Recruitment is seeking a motivated Business Analyst in Eastbourne to support digital and ERP-focused delivery. You will gather requirements, map processes, document user stories, and assist with ERP activities in a hybrid delivery environment.

Join a collaborative team, build strong stakeholder relationships, and contribute to testing and data requirements. The role offers a competitive salary and a hybrid on-site requirement (1–2 days per week).

Qualifications

• Experience as a Business Analyst within digital, technology, or systems change environments.
• Exposure to ERP systems (MS Dynamics, or similar).
• Strong skills in requirements gathering, process modelling, and stakeholder communication.
• Ability to produce clear documentation such as user stories, workflows, and process maps.
• Some experience working in Agile or hybrid delivery environments.
• Strong analytical mindset with attention to detail and problem-solving capability.
• Comfortable working with tools such as Visio, Excel, Jira, Confluence, or equivalents.

Responsibilities

• Support workshops, interviews, and discovery sessions to gather and clarify business and technical requirements.
• Document user stories, acceptance criteria, functional requirements, and AS-IS/TO-BE process maps.
• Assist with ERP project activities, including process mapping, data requirements, testing support, and partner/vendor coordination.
• Build strong relationships with stakeholders to understand needs, manage expectations, and ensure alignment throughout delivery.
• Contribute to impact assessments, readiness planning, and UAT preparation.
• Work closely with key stakeholders and technical teams to ensure requirements are understood and delivered correctly.

Skills

Business Analysis

ERP Systems

Requirements Gathering

Process Modelling

Stakeholder Communication

Documentation

Agile / Hybrid Delivery

Analytical Mindset

Tools

Visio

Excel

Jira

Confluence

Job description

Salary: £60,000 - 60,000 per year

Requirements

• Experience as a Business Analyst within digital, technology, or systems change environments.


• Exposure to ERP systems (MS Dynamics, or similar).


• Strong skills in requirements gathering, process modelling, and stakeholder communication.


• Ability to produce clear documentation such as user stories, workflows, and process maps.


• Some experience working in Agile or hybrid delivery environments.


• Strong analytical mindset with attention to detail and problem-solving capability.


• Comfortable working with tools such as Visio, Excel, Jira, Confluence, or equivalents.

Responsibilities

• Support workshops, interviews, and discovery sessions to gather and clarify business and technical requirements.


• Document user stories, acceptance criteria, functional requirements, and AS-IS/TO-BE process maps.


• Assist with ERP project activities, including process mapping, data requirements, testing support, and partner/vendor coordination.


• Build strong relationships with stakeholders to understand needs, manage expectations, and ensure alignment throughout delivery.


• Contribute to impact assessments, readiness planning, and UAT preparation.


• Work closely with key stakeholders and technical teams to ensure requirements are understood and delivered correctly.

Technologies

• Confluence


• ERP


• Excel


• Support


• JIRA

More

We are looking for a motivated and detail-oriented Business Analyst to support a range of digital and system change initiatives, including ERP-related projects. This role is ideal for someone with a few years of BA experience who is confident working with stakeholders and supporting project teams through the full delivery lifecycle. We offer a competitive salary of up to £60,000 plus benefits, a supportive team with mentoring and opportunities to grow into more senior responsibilities, and a hybrid working model of 1-2 days per week on-site. Our benefits package includes a holiday allowance, pension, and professional development opportunities.