Business Analyst – Full Time – Leeds

Catering; Leeds; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Training and development

Growth culture

Job summary

Catering in Leeds is seeking a Business Analyst to join a small internal IT function and drive a major process-improvement project across the business.

You’ll bridge the gap between non-technical stakeholders and an ERP system, gathering requirements, documenting specifications, and translating them for a third-party partner. The role offers exposure to senior leadership and real ownership in a growing environment.

Qualifications

• Solid business analysis experience: requirements gathering, specification writing, and process review.
• Experience working with an ERP system; full training and support provided.
• Confident communicating with C-suite, board members and staff.
• Adaptable, personable and able to thrive in a fast-paced, informal office.
• Delivery experience in structured (waterfall) environments; Agile backgrounds welcome.

Responsibilities

• Learn the business from the ground up across departments and ERP usage.
• Gather and document requirements from users and department heads.
• Identify opportunities to streamline processes inside and outside the ERP.
• Act as intermediary between internal stakeholders and external delivery partner.
• Present updates and outcomes to heads, senior leadership and board.

Skills

Business analysis

Communication with leadership

Adaptability

Delivery in waterfall

Agile familiarity

Tools

ERP system

Job description

Business Analyst / IT Process Improvement Specialist

Leeds (Hybrid) | £40,000 – £45,000

A well-established and growing business based in Leeds is looking for a Business Analyst to join their small internal IT function and help drive forward a business-wide process improvement project.

The Role

You’ll join as the vital link between the business and its ERP system, working closely with the Head of IT, an external process-improvement consultant, department heads, and the senior leadership team. Your job is to understand how the business actually works, gather requirements from users across departments, and translate those into clear specifications that can be handed to a third-party technical partner for implementation.

This is a hands-on, high-visibility role with genuine ownership. You won’t be micromanaged, you’ll be trusted as the subject matter expert for business process and systems improvement, working in a structured, waterfall-style environment (recent Agile experience is fine, provided you can adapt).

Key responsibilities:

• Learn the business from the ground up, departments, processes, pain points, and how they currently use their ERP system
• Gather and document requirements from users and department heads
• Identify opportunities to streamline processes, both inside and outside the ERP system
• Act as the intermediary between internal stakeholders and an external technical delivery partner
• Present project updates and outcomes to department heads, senior leadership, and board-level stakeholders

About You

• Solid business analysis experience: requirements gathering, specification writing, and process review
• Experience working with an ERP system (specific platform experience is not required, full training and support will be provided)
• Confident communicating with everyone from C-suite and board members through to production staff on the factory floor
• Adaptable, personable, and comfortable working in a fast-paced, informal, occasionally noisy office environment
• Delivery experience in structured (waterfall) environments is useful; Agile backgrounds are welcome too

Attitude and adaptability matter more than a perfect skills match, our client is happy to invest in training and development for the right person.

What’s on Offer

• £40,000 – £45,000
• Hybrid working: 2 days from home per week after probation (4 days office-based during probation)
• Flexible hours around the working day to fit around childcare and other commitments
• A relaxed, family-feel culture within a genuinely growing and ambitious business
• Real scope to shape and own the role, with future potential for the team to expand
• Access to training and development opportunities
• The chance to play a central role in a major business transformation project tied to significant company growth

Salary: £40000 – £45000/annum

Job Type: Permanent

Location: Leeds, West Yorkshire