Technical Author / Writer

JR United Kingdom; West Midlands Combined Authority; Remote; GBP 38,000 - 45,000; Full time

Job summary

A leading SAAS fintech company seeks a Technical Author/Writer to redesign their external user knowledge base. This UK remote role requires experience in content design, SAAS domain knowledge, and exceptional communication skills. The contract is for 2 years with a salary of up to £45k plus benefits.

Benefits

Benefits included

Occasional fully paid visits to the North East

Qualifications

• Experience designing and writing user content.
• Portfolio of work to share.

Responsibilities

• Redesign and rewrite external user knowledge base.
• Collaborate with Product Managers to create coherent content.
• Meet quality standards across the business.

Skills

Exceptional communication

User content design

SAAS knowledge

Finance domain knowledge

Accounting domain knowledge

Job description

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Technical Author / Writer, west midlands

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

27.06.2025

Expiry Date:

11.08.2025

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Job Description:

Product Information Technical Author / Writer

UK Remote - you must be based in the UK, no sponsorship, or relocation to the UK

upto £45k plus benefits on a 2 year fixed term contract

TrueNorth are working with a SAAS fintech who are looking for a Technical Author / Writer who can come in and redesign and rewrite their external user knowledge base / content from the ground up.

You'll work closely with Product Managers to understand the content and information needed with a view to creating a clear and consistent set of content that is coherent and meets quality standards across the business.

The key experience required:

• Experience of having designed and written user content previously
• SAAS / Software domain knowledge
• Finance or accounting domain knowledge
• Exceptional communication both verbal and written
• A portfolio of work you can share

The role can be worked remotely from anywhere in the UK - there might be the very occasional visit to the North East (2x per year), which if so, will be fully paid for by the company.

The salary we have is up to £45k for this position plus benefits. It is being recruited on a 2 year fixed term contract - if you dont know what that is, it's the same as a permanent role in terms of salary, benefits, treatment etc, the difference is the role will have an end date.