Technical Author (HVAC)

Volution Ventilation UK; Crawley; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Technical Bonus

Annual leave 25 days

Company Pension

Life Assurance

EAP

Job summary

Volution Ventilation UK is seeking a dedicated technical writer to develop and maintain user, installation and servicing manuals for its HVAC products. You will compile content, generate accompanying visuals, and ensure documentation remains accurate and fit for purpose.

You will collaborate with Engineering, Approvals, Product Management and Technical Support to define requirements and update manuals for regulatory changes. Experience with InDesign and document-control systems is preferred.

Qualifications

• Experience producing user, installation and servicing manuals for technical products, ideally HVAC or similar.
• Excellent written and verbal communication for diverse audiences.
• Strong understanding of technical illustrations, fitting instructions and electrical wiring diagrams.
• Proficiency with Adobe InDesign.
• Competence with Word, Excel and Outlook.
• Experience with document control or engineering data-management systems.
• Familiarity with CE/UKCA approvals and relevant standards (desirable).
• Strong workload-management and organisational skills with accuracy.

Responsibilities

• Compile, write and produce user, installation and servicing manuals for products.
• Translate complex product information into clear, user-friendly content.
• Tailor manual content to suit users, installers and service engineers.
• Coordinate with Engineering, Product Management, Approvals and Support to establish requirements.
• Collate and verify technical information, illustrations and wiring details.
• Create and manage technical illustrations and other visuals for manuals.
• Maintain manuals to reflect product changes and regulatory updates.
• Coordinate translations for Group markets and manage translation suppliers.
• Plan and deliver documentation activities in line with product development timelines.

Skills

Manual production

Technical writing

Clear communication

Technical illustrations

Adobe InDesign

MS Office (Word/Excel/Outlook)

Document control systems

CE/UKCA knowledge

Time management

Tools

Adobe InDesign

Job description

Volution Ventilation UK, is a prominent supplier of ventilation products, dedicated to improving air quality and energy efficiency across various markets including the UK, Nordics, Central Europe, and Australasia. Our mission is to enhance customer experiences through innovative ventilation design and solutions.

Hours of work:

Monday to Thursday 8.45am – 4.55pm, Friday 8.45am – 4.25pm

Package:

Salary dependent on experience, Technical Bonus, Annual leave 25 days plus bank holidays, Company Pension, Life Assurance, EAP.

The Role:

Reporting to the Technical Manager – Mechanical Engineering, you will be responsible for developing and maintaining User, Installation and Servicing Product Manuals, including compiling and writing technical content, generating supporting images, and updating existing documentation as required.

Working closely with Engineering, Approvals, Product Management, Technical Support and Service/Maintenance teams, you will establish documentation requirements and ensure manuals are accurate, clear and fit for purpose.

The role will also provide support on associated engineering and project activities as required.

Key responsibilities:

• Compile, write and produce user, installation and servicing manuals for new and existing products.
• Translate complex product information into clear, accurate and user-friendly technical content.
• Tailor manual content and presentation to suit users, installers and service engineers.
• Liaise with Engineering, Product Management, Approvals, Technical Support and Service teams to establish documentation requirements.
• Collate and verify technical information, illustrations, fitting instructions and wiring details.
• Create and manage technical illustrations and other visual content required within product manuals.
• Maintain existing manuals to reflect product changes, regulatory updates and formatting improvements.
• Control manual revisions and document filing through the Engineering Change process.
• Coordinate translated manuals for Group markets, including managing external translation suppliers and purchase orders.
• Plan and deliver documentation activities in support of new product-development timescales.

Essential skills and experience:

• Experience producing user, installation and servicing manuals for technical products, ideally within HVAC or a comparable industry.
• Excellent written and verbal communication skills with the ability to explain technical information clearly for different audiences.
• Strong understanding of technical illustrations, fitting instructions and electrical wiring diagrams.
• Proficiency with technical publishing or design software such as Adobe InDesign.
• Competence with Microsoft Office applications, particularly Word, Excel and Outlook.
• Experience working with document control, drawing-management or engineering data-management systems.
• Familiarity with CE/UKCA approvals and relevant product, installation or regulatory standards, desirable but not essential.
• Strong workload-management and organisational skills, with excellent accuracy, attention to detail and the ability to manage competing priorities.

You can learn more about us here; https://www.volutiongroupplc.com/

Equal opportunities:

All current employees and potential employees are provided equal employment opportunities by Volution Group Plc.