HVAC Technical Author & User Manual Specialist

Volution Ventilation UK; Crawley; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Technical Bonus

Annual leave 25 days

Company Pension

Life Assurance

EAP

Job summary

Volution Ventilation UK is seeking a dedicated technical writer to develop and maintain user, installation and servicing manuals for its HVAC products. You will compile content, generate accompanying visuals, and ensure documentation remains accurate and fit for purpose.

You will collaborate with Engineering, Approvals, Product Management and Technical Support to define requirements and update manuals for regulatory changes. Experience with InDesign and document-control systems is preferred.

Qualifications

• Experience producing user, installation and servicing manuals for technical products, ideally HVAC or similar.
• Excellent written and verbal communication for diverse audiences.
• Strong understanding of technical illustrations, fitting instructions and electrical wiring diagrams.
• Proficiency with Adobe InDesign.
• Competence with Word, Excel and Outlook.
• Experience with document control or engineering data-management systems.
• Familiarity with CE/UKCA approvals and relevant standards (desirable).
• Strong workload-management and organisational skills with accuracy.

Responsibilities

• Compile, write and produce user, installation and servicing manuals for products.
• Translate complex product information into clear, user-friendly content.
• Tailor manual content to suit users, installers and service engineers.
• Coordinate with Engineering, Product Management, Approvals and Support to establish requirements.
• Collate and verify technical information, illustrations and wiring details.
• Create and manage technical illustrations and other visuals for manuals.
• Maintain manuals to reflect product changes and regulatory updates.
• Coordinate translations for Group markets and manage translation suppliers.
• Plan and deliver documentation activities in line with product development timelines.

Skills

Manual production

Technical writing

Clear communication

Technical illustrations

Adobe InDesign

MS Office (Word/Excel/Outlook)

Document control systems

CE/UKCA knowledge

Time management

Tools

Adobe InDesign

Job description

Volution Ventilation UK is seeking a dedicated technical writer to develop and maintain user, installation and servicing manuals for its HVAC products. You will compile content, generate accompanying visuals, and ensure documentation remains accurate and fit for purpose.

You will collaborate with Engineering, Approvals, Product Management and Technical Support to define requirements and update manuals for regulatory changes. Experience with InDesign and document-control systems is preferred.