Technical Assistant

Gap Personnel; United Kingdom; On-site; GBP 27,000; Full time

Job summary

Une entreprise de transformation alimentaire cherche un Technical Assistant basé à Rotherham, impliquant un soutien technique varié et une gestion des normes de qualité. Le candidat devra posséder des compétences en gestion de la qualité, de l'hygiène, et avoir une expérience dans l'industrie alimentaire. Ce rôle dynamique offre un environnement de travail collaboratif avec des horaires de travail allant du lundi au vendredi.

Qualifications

• Expérience dans un rôle similaire, de préférence dans un environnement de transformation de viande.
• Connaissances sur les normes BRC, gestion des allergènes et d'hygiène.

Responsibilities

• Fournir un soutien technique aux fournisseurs et clients.
• Gérer les plaintes des clients et les non-conformités en identifiant les causes profondes.
• Maintenir les spécifications techniques des produits et matières premières.

Skills

Attention to detail

Communication

Independence

Technical support

Quality management

Education

Higher National Certificate or equivalent

HACCP level 3

Job description

We are currently seeking a skilled Technical Assistant to join our client's team in Rotherham. This role will be based out of their head office and will involve working with an established team in both the Factory and Offices.

What does the role of Technical Assistant entail?

• Providing technical support to suppliers, customers, and production and commercial teams on site.
• Managing customer complaints and non-conformances by identifying root causes and implementing appropriate corrective and preventative actions, while ensuring effective communication with customers, both internally and externally.
• Conducting and documenting traceability tests as required.
• Maintaining accurate and up-to-date technical specifications for products and raw materials in compliance with industry standards.
• Assisting with the maintenance of the quality management system, including HACCP, Supplier Approval, BRCGS, Red Tractor, and regulatory bodies.
• Supporting site audits for compliance with BRCSGS, Red Tractor, FSA, and customer standards.
• Conducting internal audits to ensure compliance with site BRCGS and QMS standards, reporting any non-compliance internally as necessary.
• Completing internal training on food safety, hygiene, and compliance procedures.
• Acting as a deputy for the Technical Manager as needed.

What qualifications and experience are required for this role?

• Previous experience in a similar role, preferably in a meat processing or food manufacturing environment, with knowledge of quality, technical, or production management systems.
• Ability to work independently without direct supervision.
• Ability to provide supervision, conduct competency assessments, and deliver training when necessary.
• Excellent attention to detail and ability to follow standard operating procedures.
• Strong communication skills to effectively collaborate with team members.
• Practical knowledge and experience of BRC standards, allergen and hygiene management.
• Higher National Certificate or equivalent education.
• HACCP level 3, internal audit/inspection qualification.
• Ability to work independently without direct supervision.

What are the working hours for this role as a Technical Assistant?

• Monday to Friday.

What is the salary for this position?

• GBP27000 per annum

Who is gap personnel?

Founded in 1998, gap personnel is one of the top five largest industrial providers in the UK. We offer temporary, contract, and permanent workers to companies across various sectors, including industrial, commercial, technical, construction, fmcg, and healthcare. With a turnover of almost GBP200 million in 2019, we currently payroll over 12,000 temporary workers each week and cover more than 3 million shifts per year.

We are an equal opportunity employer and welcome applicants from all backgrounds.