Technical Assistant

Henderson Brown Recruitment; Colne; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading food manufacturer in Cambridgeshire is recruiting a Technical Assistant to join their Technical team. This role supports food safety, allergen management, technical compliance and quality assurance in a fast-paced environment.

You will play a key role in maintaining technical systems, analysing key data and supporting projects to keep products safe, legal and compliant.

Qualifications

• Experience in Technical, Quality, QA, Compliance or Food Safety in a food manufacturing environment.
• Strong analytical and administrative skills with Excel to manage data and reports.
• Excellent attention to detail and organisation with multiple priorities and deadlines.
• Collaborative communicator who can work cross-functionally in a fast-paced setting.

Responsibilities

• Own allergen validation activity across both factories and support NPD requirements as GF lead.
• Analyse data for monthly KPI reporting, create templates, dashboards and reports.
• Maintain technical records and databases, including nutritional information and complaints.
• Support audit readiness and compliance documentation for customer, BRC and internal audits.
• Assist with customer complaint investigations and root-cause analysis with corrective actions.
• Identify trends and risks, turning data into actionable insights for quality and safety.
• Collaborate across functions on technical projects and continuous improvement initiatives.
• Ensure documentation and systems are accurate and up-to-date with company and regulatory requirements.

Tools

Excel

Job description

We're working with a leading food manufacturer to recruit a Technical Assistant to join their Technical team. This is a fantastic opportunity for an organised, analytical and detail-focused professional to build their career within food manufacturing, supporting food safety, allergen management, technical compliance and quality assurance.

You'll play an important role in maintaining technical systems, analysing key data and supporting projects that help ensure products remain safe, legal, authentic and compliant.

Technical Assistant

Cambridgeshire

Permanent

£30,000 - £35,000 D.O.E

What You'll Be Doing:

• Own allergen validation activity across both factories, maintaining validation status, coordinating new validations and supporting NPD requirements, while acting as the site Gluten-Free (GF) lead
• Compile and analyse technical data for monthly KPI reporting, creating standardised templates, dashboards and reports to identify trends, anomalies and opportunities for continuous improvement
• Maintain technical records and databases, including nutritional information, customer complaints and other compliance documentation, ensuring data accuracy, integrity and traceability
• Support technical compliance and audit readiness, including traceability exercises, specifications, QAS maintenance and preparation for customer, BRC and internal audits
• Assist with customer complaint investigations, working alongside Customer Service and Technical colleagues to gather information, identify root causes and support effective corrective actions
• Identify recurring trends and emerging risks, turning complex data into clear insights that can support food safety, quality and business improvement decisions
• Work collaboratively across the business, supporting NPD, Quality, Production, Customer Service and other functions on technical projects and continuous improvement initiatives
• Contribute to the wider Technical function, ensuring documentation, reporting and technical systems remain accurate, up to date and aligned with company, customer and regulatory requirements

What We're Looking For:

• Previous experience within Technical, Quality, QA, Compliance or Food Safety in a food manufacturing/FMCG environment, with an understanding of HACCP, allergens, food safety and technical standards
• Strong analytical and administrative skills, with confidence using Excel and other Microsoft Office systems to manage data, identify trends and produce clear reports
• Excellent attention to detail and organisation, with the ability to maintain accurate technical records, manage multiple priorities and work effectively to deadlines
• Good understanding of allergen management, traceability, specifications and customer requirements, with experience supporting audits or technical investigations desirable
• A proactive and collaborative communicator who enjoys problem-solving, working cross-functionally and taking ownership of projects in a fast-paced manufacturing environment

Why This Opportunity:

This is a great opportunity for someone looking to develop a well-rounded Technical career within food manufacturing. With exposure to allergen validation, gluten-free compliance, customer complaints, technical data, specifications, traceability and NPD, you'll gain valuable experience across multiple areas of the Technical function.

If you're analytical, organised and ready to take the next step in your Technical career, this could be the opportunity to make your mark