Technical Application Support - Lubricants, Oils, Additives

Glen Callum Associates Ltd; Birmingham; On-site; GBP 43,000 - 53,000; Full time

Benefits offered by this job

Company Car

Generous Holiday Allowance

Industry-leading Product Training

Job summary

Glen Callum Associates Ltd in West Midlands (Birmingham) is seeking an experienced Technical Advisor to become the technical authority behind a world-class lubricant brand. You will link Product Development, Sales and Customer channels, delivering expert support across automotive sectors.

The role offers £48,000 basic plus bonus, a company car and generous holiday, with extensive product training and ongoing technical development.

Qualifications

• Strong background in lubricants, oils and additive chemistry or Automotive Engine / Drivetrain technologies.
• Ability to engage and communicate at all levels and deliver best-in-class technical support.
• Experience interpreting technical documentation, specifications and performance data.
• Willingness to travel for customer-facing activities.

Responsibilities

• Delivering expert Technical Support to internal sales & marketing teams as well as external customers on our complete product group.
• Advising on correct Automotive applications aligning product with specifications and applications.
• Investigating Technical Product issues, diagnosing root causes and recommending effective solutions.
• Supporting product positioning through delivering Technical Presentations, onsite training and customer engagement.
• Acting as a trusted technical resource across OEM, Distributor and end-user / Workshop
• Maintaining technical documentation and ensuring compliance with relevant industry specifications and classifications.
• Collaborating with colleagues across commercial and technical functions to support business growth and customer satisfaction.

Skills

Technical automotive knowledge

Lubricants and additive chemistry

Technical trouble shooting

Technical presentations

Stakeholder management

Customer facing communication

Education

Chemistry

Mechanical / Automotive Engineering

Job description

Technical Advisor Specialist - World Class Lubricant Brand

West Midlands / Central England / Birmingham

Lubricants, Oils & Fuel Additives

£48,000 Basic + Bonus | Company Car | Generous Holiday Allowance

Industry-Leading Product Training | Ongoing Technical Development | Global Manufacturer

Become the Technical Authority Behind a World-Class Lubricants Brand

As part of a strategic investment in automotive technical services, we are seeking an experienced Technical Advisor to join a globally recognised manufacturer of premium lubricants, oils and fuel additive technologies.

This is a highly visible and influential technical position, acting as the critical link between Product Development, Sales, Marketing and Customer channels across multiple automotive sectors.You will provide expert guidance on product selection, application suitability, technical troubleshooting and performance optimisation, helping customers and colleagues maximise the value of a market-leading product portfolio.

If you thrive on solving complex technical challenges and enjoy being recognised as the subject matter expert, this is an opportunity to build your reputation with one of the industry's most respected names.

What You'll Be Doing

• Delivering expert Technical Support to internal sales & marketing teams as well as external customers on our complete product group.
• Advising on correct Automotive applications aligning product with specifications and applications.
• Investigating Technical Product issues, diagnosing root causes and recommending effective solutions.
• Supporting product positioning through delivering Technical Presentations, onsite training and customer engagement.
• Acting as a trusted technical resource across OEM, Distributor and end-user / Workshop
• Maintaining technical documentation and ensuring compliance with relevant industry specifications and classifications.
• Collaborating with colleagues across commercial and technical functions to support business growth and customer satisfaction.

What We're Looking For

We are seeking a technically accomplished individual with a strong background in lubricants, oils, additive chemistry or Automotive Engine / Drivetrain related technologies.Able to engage and communicate at all levels and delivering "best in class" technical support across the aftermarket channels.

Essential Technical Expertise

• Strong understanding of technical automotive under bonnet applications
• Knowledge of automotive lubricants would be particularly interesting.
• Experience interpreting technical documentation, specifications and performance data.
• Technical application knowledge across sectors such as:
• Passenger Car Motor Oils (PCMO)
• Motorcycles
• Electric Vehicles (EV)
• Commercial Vehicles
• Marine
• Bicycle
• Agricultural and Off-Highway Equipment
• Good working knowledge of additive technologies including:
• Fuel System Cleaners
• Oil Additives
• Maintenance Products
• Problem-Solving Treatments

Preferred Background

• Academic achievement in Chemistry, Mechanical / Automotive Engineering or a related Engineering
• Genuine passion for automotive technology and vehicle performance.
• Strong communication, presentation and stakeholder management skills.
• Flexible approach to office-based work and customer-facing travel when required.

Training & Development

Representing products manufactured to stringent OEM standards, you'll receive extensive support to deepen your technical expertise and remain at the forefront of lubricant and additive technology.

Through ongoing product, industry and technical training, you'll be empowered to become the recognised go-to expert within the business and across the wider customer network.

Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better.