Technical & Application Analyst

Tructyre Fleet Management Limited; United Kingdom; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Life Insurance

Enhanced Parental Pay

Company Sick Pay

Refer & Earn

Employee Assistance Program

Healthcare Cash Plan

Job summary

Tructyre Fleet Management Limited is seeking a Technical & Application Analyst to join our team. You will support, manage and maintain core systems underpinning nationwide production services, acting as a technical expert bridging business problems and technology, ensuring resilient and scalable infrastructure aligned with UK and European objectives.

The role offers a hybrid arrangement with 2 days in the office per week and a salary of £50,000 per annum.

Qualifications

• Experience working within ITIL Framework of Service Management.
• Expert in Windows architecture and environment.
• Active Directory and LDAP.
• Expert in Microsoft Azure including solutions such as ADF.
• SQL Server and/or Postgres (Infrastructure and DBA Activities).
• Enterprise Storage.
• Familiar with networking topologies, networking hardware and exposure to network standards and network protocols.
• Disaster Recovery and BCP Planning.
• Automated scripting skills (PowerShell, VBScript) as well as general scripting.

Responsibilities

• Provide thorough technical systems support to both internal and external customers.
• Identify operational problems, documenting methods of troubleshooting and correction for future use in the form of work instructions.
• Troubleshoot, resolve, implement or elevate Incidents, service requests or alerts as required.
• Follow IT Service Management Processes as dictated by SOPs.
• Ensuring all IT systems function within the parameters of the SLAs.
• Problem solving and new solution design, implementation and support.
• Maintenance and support, project work and delivery of multiple platforms and systems.
• Act as primary project resource within areas of SME knowledge.
• Creation and maintaining the IT processes.
• Help and support the Application Super Users Group.
• Build and maintain effective working relationships with colleagues in the UK and Europe.

Skills

ITIL Service Management

Windows Architecture

Active Directory

LDAP

Microsoft Azure

ADF (Azure Data Factory)

SQL Server

PostgreSQL

Disaster Recovery

PowerShell

VBScript

Networking basics

Job description

Technical & Application Analyst

Salary £50,000 per annum

Full-time, Permanent, Hybrid (2 days in the office per week)

Tructyre is on a mission to De-risk Britain’s Fleet. We are currently seeking a highly skilled and analytical Technical and Application Analyst to join our team.

In this pivotal role, you will support, manage, and maintain the core systems that underpin our nationwide production services. You are a technical expert who can bridge the gap between business problems and technological designs, ensuring our infrastructure is resilient, scalable, and aligned with both UK and European Group objectives.

Key Responsibilities as a Technical & Application Analyst:

• Provide thorough technical systems support to both internal and external customers.
• Identify operational problems, documenting methods of troubleshooting and correction for future use in the form of work instructions.
• Troubleshoot, resolve, implement or elevate Incidents, service requests or alerts as required.
• Follow IT Service Management Processes as dictated by SOPs.
• Ensuring all IT systems function within the parameters of the SLAs.
• Problem solving and new solution design, implementation and support.
• Maintenance and support, project work and delivery of multiple platforms and systems.
• Act as primary project resource within areas of SME knowledge.
• Creation and maintaining the IT processes.
• Help and support the Application Super Users Group.
• Build and maintain effective working relationships with colleagues in the UK and Europe.

Requirements for a Technical & Applications Analyst:

• Experience working within ITIL Framework of Service Management.
• Expert in Windows architecture and environment.
• Active Directory and LDAP.
• Expert in Microsoft Azure including solutions such as ADF.
• SQL Server and/or Postgres (Infrastructure and DBA Activities).
• Enterprise Storage.
• Familiar with networking topologies, networking hardware and exposure to network standards and network protocols.
• Disaster Recovery and BCP Planning.
• Automated scripting skills (PowerShell, VBScript) as well as general scripting.

Benefits as an IT Service Delivery Manager:

• 25 days holiday plus bank holidays
• Additional holiday days for long service
• Pension Scheme matched contributions up to 4.5% of basic salary
• Life Insurance
• Enhanced Maternity & Paternity pay
• Company Sick Pay Scheme
• Refer & Earn Programme
• Employee Assistance Programme
• Healthcare Cash Plan option

About Us

Tructyre’s mission is to eliminate tyre-related risks for Britain’s fleet of trucks, trailers, buses, and coaches. We do this by quickly fitting tyres, proactively preventing issues to enhance uptime and save money, and stepping in with urgent solutions when needed. De-risking isn’t just about tyres; it’s about making fleet management safer and more efficient, ensuring that tyres are one less worry for operators. We de-risk Britain’s fleets, keeping customers operational and cost-effective.