Technical Analyst

Samworth Brothers; Wymondham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company pension

Health and wellbeing discounts

Employee discount scheme

Annual pay reviews

Profit related pay

Extended leave

Free on-site parking

Training and growth opportunities

Job summary

Samworth Brothers is seeking a Technical Analyst to ensure our technical systems, data and processes remain accurate, supporting QA, compliance and product integrity across the site. You will update systems, handle customer complaints, run audits and monitor KPI data to drive safe, high-quality outputs.

Join a collaborative team across Process, QA, Hygiene, NPD and Engineering, contributing to continuous improvement and robust compliance in a fast-paced food manufacturing environment.

Qualifications

• Experience in technical, QA or compliance roles within food manufacturing.
• Good understanding of food safety, hygiene and audit requirements.
• Accurate, organised and able to manage several tasks and prioritise daily workloads.
• Strong communication skills and confidence working with cross-functional teams.

Responsibilities

• Update and maintain Technical systems and documentation to keep products safe, legal and high-quality.
• Log and investigate customer complaints; support timely responses.
• Maintain internal audits, traceability plans and ensure non-conformances are logged and tracked.
• Complete internal audits on time and support follow-up actions.
• Monitor customer retail systems; share issues with relevant teams.
• Collate KPI data (daily, weekly, monthly) and prepare trend reports and summaries.
• Produce presentation packs, graphs and summary reports as needed.
• Collaborate with Process, QA, Hygiene, NPD, Commercial, Engineering, Purchasing and Planning.

Skills

Technical experience

QA/compliance

Cross-functional communication

Attention to detail

Job description

As a Technical Analyst, you help keep our Technical systems, data and processes accurate and up to date. You help compliance, quality, and product integrity by maintaining key technical information, monitoring customer systems and helping teams access the data they need. You work closely with QA, Raw Materials, Specifications, Production and Process teams to enable the delivery of safe, legal and high-quality products.,

• Update and maintain Technical systems so products remain safe, legal and high-quality.
• Handle customer complaints: log them, assign them for investigation and support timely responses.
• Maintain internal audit schedules, traceability test plans and ensure non-conformances are logged and tracked.
• Complete internal audits on time and support follow-up actions.
• Monitor customer retail systems, check alerts and testing results and share issues with the right teams.
• Collate daily, weekly and monthly KPI data, including trends and summary reports.
• Produce presentation packs, graphs and summary reports when needed.
• Support Technical functions across the site by keeping documents, trackers and records accurate.
• Work with teams such as Process, QA, Hygiene, NPD, Commercial, Engineering, Purchasing and Planning.
  We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. You'll bring the following skills and experience:
• You will have experience in Technical, QA or compliance roles within food manufacturing.
• With a good understanding of food safety, hygiene and audit requirements.
• You will be accurate, organised and be able to manage several tasks at once and prioritise daily workloads.
• You will have good communication skills and confidence working with cross-functional teams.With a calm, methodical approach to problem-solving.
• We want you to have an Interest in building a career within Technical Compliance or Raw Materials
  Samworth Brothers is a fourth-generation family business, trusted by many of the UK's best-known retailers to produce high-quality own-label products. Alongside these, we're proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son.
• With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, we're committed to excellence in everything we do-from the food we make to the careers we build. At Samworth Brothers, you're more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive. We're building a workplace where different ways of thinking are not just welcomed but supported, with clear communication, flexible processes, and a commitment to continuous improvement so everyone can thrive.
• Company pension scheme
• Access to health and well-being support, such as healthcare, optical and dental discounts
• Employee discount scheme
• Experience annual pay reviews
• Profit related pay
• Opportunity for extended leave
• Free on-site parking
• Unlock your potential through training and growth opportunities