Technical Analyst

Samworth Brothers; Melton Mowbray; Remote; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Company pension scheme

Health and wellbeing support discounts

Employee discount scheme

Annual pay reviews

Profit related pay

Extended leave opportunity

Free on-site parking

Training and growth opportunities

Job summary

Samworth Brothers is seeking a Technical Analyst to maintain systems, data and processes across QA, compliance and product integrity. You will work with QA, Raw Materials, Specifications, Production and Process teams to ensure safe, legal and high‑quality products.

The role involves updating systems, logging and investigating customer complaints, supporting internal audits, and generating KPI reports. A proactive, organised candidate with strong cross‑functional collaboration will thrive here.

Qualifications

• Experience in Technical, QA or compliance roles within food manufacturing.
• Good understanding of food safety, hygiene and audit requirements.
• Accurate, organised and able to manage several tasks and prioritise daily workloads.
• Strong communication skills and confidence working with cross‑functional teams.
• Interest in building a career within Technical Compliance or Raw Materials.

Responsibilities

• Update and maintain Technical systems to ensure products remain safe, legal and high quality.
• Handle customer complaints: log, investigate and support timely responses.
• Maintain internal audits, traceability test plans and log non-conformances.
• Complete internal audits on time and support follow‑up actions.
• Monitor customer retail systems and share issues with the right teams.
• Collate KPI data and produce trend reports and summaries.
• Produce presentation packs, graphs and summaries when needed.
• Keep documents, trackers and records accurate across Technical functions.
• Collaborate with Process, QA, Hygiene, NPD, Commercial and Engineering teams.

Skills

Technical, QA or compliance

Food safety

Communication

Multitasking

Cross-functional work

Job description

About The Role

As a Technical Analyst, you help keep our Technical systems, data and processes accurate and up to date. You help compliance, quality, and product integrity by maintaining key technical information, monitoring customer systems and helping teams access the data they need. You work closely with QA, Raw Materials, Specifications, Production and Process teams to enable the delivery of safe, legal and high‑quality products.

Key Responsibilities:

• Update and maintain Technical systems so products remain safe, legal and high‑quality.
• Handle customer complaints: log them, assign them for investigation and support timely responses.
• Maintain internal audit schedules, traceability test plans and ensure non‑conformances are logged and tracked.
• Complete internal audits on time and support follow‑up actions.
• Monitor customer retail systems, check alerts and testing results and share issues with the right teams.
• Collate daily, weekly and monthly KPI data, including trends and summary reports.
• Produce presentation packs, graphs and summary reports when needed.
• Support Technical functions across the site by keeping documents, trackers and records accurate.
• Work with teams such as Process, QA, Hygiene, NPD, Commercial, Engineering, Purchasing and Planning.

About You

We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. You’ll bring the following skills and experience:

• You will have experience in Technical, QA or compliance roles within food manufacturing.
• With a good understanding of food safety, hygiene and audit requirements.
• You will be accurate, organised and be able to manage several tasks at once and prioritise daily workloads.
• You will have good communication skills and confidence working with cross‑functional teams. With a calm, methodical approach to problem‑solving.
• We want you to have an Interest in building a career within Technical Compliance or Raw Materials

What We Offer

We’re building a workplace where different ways of thinking are not just welcomed but supported, with clear communication, flexible processes, and a commitment to continuous improvement so everyone can thrive.

• Company pension scheme
• Access to health and well-being support, such as healthcare, optical and dental discounts
• Employee discount scheme
• Experience annual pay reviews
• Profit related pay
• Opportunity for extended leave
• Free on-site parking
• Unlock your potential through training and growth opportunities

About Us

Samworth Brothers is a fourth‑generation family business, trusted by many of the UK’s best‑known retailers to produce high‑quality own‑label products. Alongside these, we’re proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son.

With over 10,000 talented colleagues working across our modern, well‑invested food manufacturing sites nationwide, we’re committed to excellence in everything we do—from the food we make to the careers we build.

At Samworth Brothers, you’re more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well‑established group, we offer stability, opportunity, and a place where you can truly thrive.

Ready to make a difference? Join us and be part of something special!

We’re proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process that’s fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know.

Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.