Technical Analyst

The Openwork Partnership; Swindon; Hybrid; GBP 58,000 - 59,000; Full time

Benefits offered by this job

Salary up to £58,500

On target bonus - 10%

Pension contribution up to 5% matched

Critical illness cover

Income protection

Death in service - 4x salary

27 days holiday + bank holidays + buy

Private medical insurance

Job summary

The Openwork Partnership is seeking a capable Technical Analyst to join our technology function in Swindon. This hybrid role involves working in one of our solution delivery tribes to support high-priority initiatives with rigorous analysis and clear documentation.

You will engage across business and technology teams, turning requirements into actionable artefacts and guiding delivery through the software development lifecycle.

Qualifications

• Experience producing a broad range of analytical artefacts including requirements documentation and process maps.
• Ability to work across business and technical domains with agile or hybrid delivery methods.
• Financial services domain knowledge or willingness to learn quickly.

Responsibilities

• Work with stakeholders to gather, analyse and document business and technical requirements.
• Turn requirements into artefacts such as user stories, functional specs and process maps.
• Analyse data and processes to support programme decisions and delivery planning.
• Create high‑quality documentation like system descriptions and data dictionaries.
• Review legacy systems to identify target capabilities and simplifications.
• Help define system requirements and API documentation for integration workstreams.
• Identify automation opportunities by documenting current processes and building cases.
• Facilitate workshops, capture outputs, and convert discussions into actionable plans.
• Keep documentation up to date and reusable across assignments.
• Support planning and estimation by breaking work into deliverables.

Skills

Technical analyst experience

Requirements docs

Agile delivery

Data analysis

Process maps

System maps

Technical specs

Education

Degree in relevant discipline

BCS/IIBA qualifications

Job description

The opportunity

We are looking for highly capable Technical Analysts to join our technology function as flexible, delivery-focused professionals at the centre of how Openwork gets important work done.

This is a generalist role, where you will be deployed within one of our three solution delivery tribes, supporting the areas of highest priority. You’ll bring structured analytical thinking, strong documentation skills, and technical hands‑on delivery support to a variety of initiatives.

You must have worked within a full development cycle before, ideally within a Fintech environment. You will be a key enabler for engineering teams in the delivery of high-quality software solutions, spanning a detailed involvement throughout the Software Development Life Cycle from requirements to quality assurance and fault finding.

No two assignments will be the same. One day you may be eliciting requirements from stakeholders, the next analysing data for a migration decision, mapping legacy systems, or producing technical documentation for integrations. What remains constant is your commitment to quality, rigour, and outputs that teams can confidently build upon.

You will work within an engineering squad, but take ownership of your workstream, managing stakeholder relationships, and delivering high-quality artefacts with minimal rework. At the same time, you’ll demonstrate strong judgement in knowing when to elevate, seek direction, or reassess scope.

This is a hybrid role based in Swindon with 3 days a week required in the office.

The Benefits

• Salary - up to £58,500
• Bonus scheme - on target bonus - 10%
• Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
• Critical illness cover
• Income protection
• Death in service - 4x salary
• 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
• A range of other flexible benefits to include private medical insurance, dental insurance and much more.

What You’ll Be Doing

In this role, you’ll work across business and technology teams to understand what needs to change, translate ideas into clear requirements, and help shape practical solutions that support successful delivery.

• Work with stakeholders to gather, analyse and document business and technical requirements.
• Turn requirements into clear delivery artefacts, including user stories, functional specifications, process maps and acceptance criteria delivered to Software Development teams.
• Analyse data and process information to support programme decisions, delivery planning and prioritisation.
• Create and maintain high-quality documentation, such as system descriptions, integration specifications, data dictionaries and process flows.
• Review legacy systems to understand current capabilities, dependencies and opportunities for simplification or decommissioning.
• Support development and integration workstreams by helping define system requirements, integration designs and API‑related documentation.
• Identify opportunities for automation by documenting current processes, assessing potential improvements and building supporting business or technical cases.
• Facilitate workshops and working sessions, capturing outputs clearly and turning discussions into actionable plans and deliverables.
• Keep documentation accurate, up to date and easy to use across assignments.
• Support planning and estimation by breaking work down into clear, manageable deliverables.

What will you need to succeed?

• Demonstrable experience in a technical analyst, or systems analyst role, with a track record of working across both business and technical domains
• Experience producing a broad range of analytical artefacts: requirements documentation, process maps, data analysis, system maps, and technical specifications.
• Experience working within technology delivery teams using agile or hybrid delivery approaches.
• Financial services experience or certifications (e.g CeMap, DipFA) would be a strong advantage but not essential; a willingness to get up to speed quickly on the domain is required.
• Degree in a relevant discipline or equivalent professional experience. Business analysis qualifications (BCS, IIBA, or similar) are advantageous.

Why us?

At The Openwork Partnership, we're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.

We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.