Technical Administrator

Capgemini Engineering; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading engineering consultancy in the United Kingdom is seeking a Programme and Operations Manager to oversee data management across engineering teams. This role involves ensuring the effective turnaround of non-conformance submissions and quality checking of operational data. Candidates should have demonstrated leadership experience, strong time-management skills, and proficiency in Microsoft Office and Power BI. With responsibilities including data registration, project coordination, and team collaboration, this position is ideal for detail-oriented professionals ready to thrive in a dynamic environment.

Qualifications

• Demonstrated leadership experience to drive progress and meet objectives.
• Strong time-management skills for balancing multiple tasks effectively.
• Detail-oriented with ability to meet deadlines under pressure.
• Understanding of engineering and manufacturing processes.
• Previous program or operations coordination experience.
• Ability to adapt to rapid changes in workflows and priorities.
• Excellent organizational and communication skills.

Responsibilities

• Register and qualitatively check data received.
• Allocate work to onsite and remote engineering teams.
• Produce and maintain weekly metrics and status updates.
• Lead daily stand-ups and escalate issues as necessary.
• Monitor customer systems and oversee document tracking.

Skills

Leadership experience

Time-management skills

Detail-oriented

Teamwork skills

Proficiency in Microsoft Office

Experience in using SAP

Organizational skills

Communication skills

Tools

Power BI

Macros

SAP

Job description

This role combines Programme and Operations Management with robust Data Management responsibilities. You will be accountable for ensuring effective disposition and timely turnaround of non-conformance submissions, supporting both client and internal engineering teams. Along with quality checking of operational data regarding manufacturing concessions, entry of this data into a management tool for analysis, processing & reporting, liaising with On-Site/Off-Site engineers around the country, monitoring customer SAP Concessions system

Responsibilities

• Registering and Quality Check of data received
• Identifying and extracting engineering data of interest including repeats of previous data entries / engineering issues
• Validate and clarify the data, resolving queries with the originator(s) and/or specialist engineers
• Format and load the data for entry into management tool
• Allocate work to onsite and remote engineering teams
• Monitor and progress data through an agreed work flow process
• Collate data at the end of the process
• Issue the resultant product
• Intelligently archive the data once issued
• Accountable for disposition and turnaround time of non-conformance submissions (Concessions, Deviation Permits, DARs, TADs, FPAs and other QNs).
• Ensure all submissions are progressed efficiently through completion, maintaining momentum and visibility.
• Lead and facilitate daily stand‑ups, escalation reviews, and concession flow sessions with Capability Leads; escalate issues to Coordinator Team Leader and Client Tech Leads when required.
• Produce and maintain weekly metrics, quantity and age data, and report status updates.
• Support the monitoring of TADs that require safety review within 48 hours and liaise with the NCA teams to ensure timely completion of safety assessments
• Oversee and maintaine documents on a tracker board, Businessmap, supporting client and Capgemini workflow.
• Operate confidently in a high meeting load environment, including capturing actions, taking notes, and following up with relevant stakeholders.
• Manage your own time effectively to balance meetings, follow up activities, reporting responsibilities, and task progression.
• Adapt quickly to changing priorities and operational demands in a fast paced, constantly evolving environment.
• Measure (Quantity and Age) and weekly reporting required. Provide weekly update on the status of Concessions/DPs/DARs/TADs and FPAs to IPTLs.
• Coordinate priorities allocation for client and Capgemini Engineering non-conformance team
• Kanban Board administration to support the Capgemini Engineering Tech Admin team and client Engineering team.
• Monitor and progress data through an agreed workflow process

Key Skills

• Demonstrated leadership experience, with the ability to take accountability, drive progress, and direct resources to meet objectives.
• Strong time‑management skills, with the ability to balance multiple meetings, actions, and priorities effectively.
• Highly methodical, logical, and detail‑oriented, with the ability to work under pressure and meet deadlines.
• Understanding of engineering and manufacturing drawings, processes, and terminology
• Strong teamwork skills, with the ability to work independently and take initiative when required.
• Previous programme / operations, or coordination experience with a proven track record of delivering improvements.
• Comfortable adapting to rapid changes in requirements, workflows, and operational priorities.
• Proficiency in Microsoft Office Packages, Macros and Power BI, with the ability to manage data, generate reports, and produce clear metrics and dashboards
• Meticulous attention to detail and ability to spot errors in both numerical data and text
• Experience in using SAP would be of benefit
• Excellent organizational, communication and people skills
• Eager and quick to learn new skills
• Basic UK Export Control, ITAR, IP and Security clearance knowledge desirable
• You will be required to obtain BPSS / SC clearance