Technical Administrator

Balfour Beatty plc; Coventry; Híbrido; GBP 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Smart working (up to 40% remote)

25 days annual leave

Pension

Share incentive plan

Volunteering leave

Recognition schemes

Descripción de la vacante

Balfour Beatty plc is seeking a Technical Administrator to support the Coventry Street Lighting Contract within UKCS Living Places. The role focuses on keeping operational, maintenance and digital records accurate, while collaborating with the Operations team to manage faults and system updates across Coventry.

The successful candidate will handle MIS updates, device management, and contract reporting in a proactive, organised environment, with emphasis on health and safety and customer service.

Formación

• Organised administrator with strong attention to detail.
• Experience using business systems and maintaining records.
• Excellent communication and ability to work with internal teams.

Responsabilidades

• Update inventory and maintenance records in the management information system.
• Monitor and maintain business systems related to site works.
• Manage mobile digital devices and systems for the contract.
• Log and track faults and support the Operations team.
• Maintain LED works inventory updates and schedule progress.
• Support contract reporting and the central management system.
• Investigate and resolve data issues in MIS.
• Handle excavation packs and permits where needed.
• Communicate with customers and residents effectively.

Conocimientos

Microsoft Office

Excel

Communication

Organisational skills

Descripción del empleo

About the role

Balfour Beatty has an exciting opportunity for a Technical Administrator to join our UKCS Living Places business, supporting our Coventry Street Lighting Contract.

You’ll play an important role in keeping the contract’s operational, maintenance and digital records accurate and up to date. Working closely with the Operations team, you’ll help manage reactive faults, maintain key business systems and support the effective delivery of street lighting works across Coventry.

This varied role is ideal for an organised and proactive administrator who enjoys taking ownership, solving problems and working with digital systems in a busy operational environment.

What you'll be doing

As a Technical Administrator, your responsibilities will include:

• Updating inventory and planned maintenance records within the Management Information System.
• Monitoring and maintaining business systems associated with site works.
• Managing and updating mobile digital devices and systems.
• Monitoring reactive fault timescales and supporting the Operations team with logging, inputting and tracking faults.
• Managing inventory updates for LED works, monitoring progress and helping to keep activities on schedule.
• Supporting the LED programme with systems administration, reporting, client enquiries and the investigation of data discrepancies.
• Assisting with contractual reporting and maintaining the contract’s central management system.
• Investigating and resolving Management Information System data issues.
• Managing excavation packs and permits where required for contract works.
• Taking ownership of customer and resident communications and enquiries.
• Supporting the Systems Manager with digital implementation and problem-solving activities.
• Assisting with the delivery of the contract’s social value strategy.
• Recording activities and maintaining information within the social value portal.
• Monitoring and recording toolbox talks and Zero Harm events.
• Supporting the implementation and close-out of MyContribution ideas.

Who we're looking for

We’re looking for someone who:

• Can take ownership of tasks and communicate outcomes effectively.
• Has a strong work ethic and can prioritise competing demands.
• Is comfortable working independently and using their own initiative.
• Works well as part of a team and has strong communication and interpersonal skills.
• Understands the importance of following company procedures and protocols.
• Has strong knowledge of business systems and mobile digital devices.
• Takes an uncompromising approach to health and safety.
• Promotes a Right First Time culture.
• Has a good working knowledge of Microsoft Office programmes.
• Demonstrates excellent customer service skills.

It would also be beneficial if you have:

• Experience of monitoring projects or work activities against agreed timescales.
• Experience of working to tight deadlines while prioritising and managing multiple tasks.
• Strong Microsoft Excel skills.

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• - Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• - 25 days paid annual leave (pro rata)
• - Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• - Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.

Diversity and inclusion

At Balfour Beatty, we want everyone to be able to thrive and achieve their full potential, regardless of their identity or background. We’re making great progress through our Value Everyone DEI Action Plan, but we know we’ve got more to do. Find out more about our values and DEI initiatives.

As a Disability Confident Employer, we ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We are committed to our processes being barrier-free and will support adjustments at any stage of the recruitment process. Please let the recruiter for this role know if you require any adjustments.

We’re looking to continually improve our recruitment process, so if you have any feedback, please share this with us via [e-mail]