Technical Administrator

JR United Kingdom; City of Edinburgh; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading company in financial services is searching for a Technical Administrator to support advisers and planners. This full-time remote role requires excellent organizational skills and offers the chance to contribute meaningfully in a flexible work environment, ensuring compliance and enhancing service delivery.

Benefits

Work 100% remotely

Flexibility and autonomy

Opportunity to grow

Qualifications

• Experience in financial services, especially in a support or compliance role is required.
• Ability to manage multiple systems and data effectively.
• Comfortable working independently in a remote environment.

Responsibilities

• Preparing and reviewing client policy information.
• Conducting compliance checks and liaising with advisers.
• Managing CRM systems and client data.

Skills

Excellent communication

Client service skills

Attention to detail

Problem solving

Tools

CRM systems

IO

Dynamic Planner

Job description

Social network you want to login/join with:

At facilit8, we provide high-quality, personal, and reliable business support for ambitious financial advisers, planners, and mortgage brokers across the UK. Built by advisers for advisers, we help our partners focus on what they love, scale without hiring staff, and achieve their ideal work-life balance.

We deliver integrated services that span paraplanning, technical administration, client servicing, and executive support – all backed by a dedicated team of hand-picked professionals who thrive on helping businesses run smoothly and compliantly.

? About the Role

? About facilit8 Business Support

At facilit8, we provide high-quality, personal, and reliable business support for ambitious financial advisers, planners, and mortgage brokers across the UK. Built by advisers for advisers, we help our partners focus on what they love, scale without hiring staff, and achieve their ideal work-life balance.

We deliver integrated services that span paraplanning, technical administration, client servicing, and executive support – all backed by a dedicated team of hand-picked professionals who thrive on helping businesses run smoothly and compliantly.

? About the Role

We are looking for a Technical Administrator to join our growing remote team. This is a full-time position for someone who is highly organised, detail-driven, and passionate about supporting the financial advice profession.

You’ll play a vital role in the day-to-day running of our partners’ businesses – from building advice sets to performing key tax calculations, policy analysis, and business submissions. You’ll also be helping ensure their advice processes remain efficient, compliant, and client-focused.

Key Responsibilities

As a Technical Administrator, your tasks may include:

• Preparing and reviewing client policy information
• Carrying out tax and product comparisons and calculations
• Producing key documentation such as advice sets, illustrations, and business submission packs
• Conducting compliance checks and liaising with advisers on outstanding requirements
• Managing CRM systems and client data
• Supporting pipeline processes and performance reporting

You’ll work closely with paraplanners, administrators, and Partner Success Managers to deliver seamless support and exceptional service.

? What We’re Looking For

• Excellent communication and client service skills
• Strong attention to detail and ability to follow processes accurately
• Experience in financial services, especially in a support or compliance role
• Comfortable working with multiple systems and managing data
• Proactive problem solver with the ability to work independently in a remote setting
• Familiarity with industry tools such as IO, Dynamic Planner, or similar platforms is advantageous
  

? Why Work With Us?

• Work 100% remotely with a team of passionate, values-led professionals
• Play a key role in helping financial advice businesses deliver exceptional client outcomes
• Enjoy flexibility, autonomy, and the opportunity to grow in a fast-moving business
• Be part of a team that values reliability, professionalism, and genuine collaboration