Technical Administrator

JR United Kingdom; Stoke-on-Trent; Remote; GBP 30,000 - 40,000; Full time

Job summary

Une société de soutien aux entreprises recherche un Technical Administrator pour rejoindre son équipe à distance. Vous jouerez un rôle essentiel dans le fonctionnement quotidien des affaires de nos partenaires en assurant l'efficacité des processus de conseil, la conformité et la concentration sur le client. Nous recherchons une personne très organisée, axée sur les détails et passionnée par le soutien à la profession de conseil financier.

Benefits

Travail 100% à distance

Flexibilité et autonomie

Opportunité de croissance

Équipe de professionnels passionnés

Qualifications

• Expérience dans un rôle de soutien ou de conformité dans les services financiers.
• Aptitude à travailler de manière autonome dans un environnement à distance.
• Familiarité avec des outils du secteur tels qu'IO, Dynamic Planner ou des plateformes similaires est un atout.

Responsibilities

• Préparer et examiner des informations sur les politiques client.
• Effectuer des comparaisons et calculs fiscaux.
• Produire des documents clés tels que des ensembles de conseils et des packs de soumission commerciale.

Skills

Communication

Attention to Detail

Problem Solving

Education

Experience in Financial Services

Tools

IO

Dynamic Planner

Job description

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At facilit8, we provide high-quality, personal, and reliable business support for ambitious financial advisers, planners, and mortgage brokers across the UK. Built by advisers for advisers, we help our partners focus on what they love, scale without hiring staff, and achieve their ideal work-life balance.

We deliver integrated services that span paraplanning, technical administration, client servicing, and executive support – all backed by a dedicated team of hand-picked professionals who thrive on helping businesses run smoothly and compliantly.

? About the Role

? About facilit8 Business Support

At facilit8, we provide high-quality, personal, and reliable business support for ambitious financial advisers, planners, and mortgage brokers across the UK. Built by advisers for advisers, we help our partners focus on what they love, scale without hiring staff, and achieve their ideal work-life balance.

We deliver integrated services that span paraplanning, technical administration, client servicing, and executive support – all backed by a dedicated team of hand-picked professionals who thrive on helping businesses run smoothly and compliantly.

? About the Role

We are looking for a Technical Administrator to join our growing remote team. This is a full-time position for someone who is highly organised, detail-driven, and passionate about supporting the financial advice profession.

You’ll play a vital role in the day-to-day running of our partners’ businesses – from building advice sets to performing key tax calculations, policy analysis, and business submissions. You’ll also be helping ensure their advice processes remain efficient, compliant, and client-focused.

Key Responsibilities

As a Technical Administrator, your tasks may include:

• Preparing and reviewing client policy information
• Carrying out tax and product comparisons and calculations
• Producing key documentation such as advice sets, illustrations, and business submission packs
• Conducting compliance checks and liaising with advisers on outstanding requirements
• Managing CRM systems and client data
• Supporting pipeline processes and performance reporting

You’ll work closely with paraplanners, administrators, and Partner Success Managers to deliver seamless support and exceptional service.

? What We’re Looking For

• Excellent communication and client service skills
• Strong attention to detail and ability to follow processes accurately
• Experience in financial services, especially in a support or compliance role
• Comfortable working with multiple systems and managing data
• Proactive problem solver with the ability to work independently in a remote setting
• Familiarity with industry tools such as IO, Dynamic Planner, or similar platforms is advantageous
  

? Why Work With Us?

• Work 100% remotely with a team of passionate, values-led professionals
• Play a key role in helping financial advice businesses deliver exceptional client outcomes
• Enjoy flexibility, autonomy, and the opportunity to grow in a fast-moving business
• Be part of a team that values reliability, professionalism, and genuine collaboration