Technical Account Manager

Cbw Staffing Solutions; England; On-site; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Pension

Healthcare

25 days holiday

Job summary

CBW Staffing Solutions Ltd is seeking a Technical Account Manager to oversee a major trophy building in the City of London. The role focuses on maintaining high standards in all technical and contractual operations while leading a team of engineers.

Responsibilities include managing contractors, client meetings, KPI/SLA delivery, H&S on-site, and the development of staff. The position offers pension, healthcare, and 25 days holiday.

Qualifications

• Strong engineering background with electrical or mechanical focus.
• Experience leading engineering teams.
• Proven ability to deliver projects on time and within budget.
• Excellent communication with clients at all levels.

Responsibilities

• Manage and collaborate with maintenance contractors on site.
• Attend client meetings and report on a regular basis.
• Oversee KPI and SLA performance and drive improvements.
• Lead H&S and environmental compliance on site.
• Plan building shutdowns and complex client projects.
• Recruit staff for on-site needs and oversee technical development including appraisals.
• Maintain daily client relationships and manage reports.
• Identify and develop additional opportunities to satisfy clients and grow contract revenue.

Skills

Technical leadership

Engineering expertise

Project delivery

Client communication

Time management

Relationship management

Education

Engineering discipline (electrical or mechanical); C&G/HNC/HND or higher

Job description

Technical Account Manager - Trophy Building - City of London - up to 70K

One of the capital's leading service providers is currently looking to recruit a Technical Account Manager to work at a large trophy building in the City of London.

As a company, they manage properties for a number of well known commercial blue chip clients and are considered one of the best in their field.

The main purpose of the role will be to ensure that all technical and contractual operations in this building are maintained to a very high standard.

The main duties will also include:

• Manage and work alongside the appointed maintenance contractors.
• Attend client meetings.
• Manage agreed KPI's and SLA’s.
• Responsible for managing the company’s H&S and environmental performance on site.
• Plan and implement building shutdowns and complex client project works.
• Recruitment of any new staff required on sites.
• Responsible for the technical development of all staff, which will include annual appraisals.
• Management of client relationships on a daily basis.
• Management of all reports.
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.

Applicants for this role must be able to demonstrate the following:

• Qualified in engineering (elec or mech) discipline; C&G, HNC, HND or higher.
• Strong overall technical engineering understanding.
• Previous experience of managing engineering teams.
• Experience of managing large 24/7 sites.
• Experience of service delivery in high profile financial offices.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Ability to deliver projects on time and on budget.

The package for this role includes:

• Salary up to 70k.
• 25 days holiday.
• Pension.
• Healthcare.