Technical Account Manager

ZipRecruiter; Bristol; Remote; USD 90,000 - 110,000; Full time

Job summary

A dynamic technology company is seeking a remote Technical Account Manager to enhance key client relationships while delivering innovative automation solutions. The ideal candidate will possess a strong background in account management within the industrial automation or packaging sectors, showcasing exceptional interpersonal and negotiation skills. This role also involves strategic planning and collaboration with internal teams to drive client success and market expansion.

Qualifications

• 5+ years of account management experience in industrial automation, packaging, or food & beverage sectors.
• Familiarity with automation, robotics, and software solutions in manufacturing is strongly preferred.
• Self-starter who thrives in a remote-first environment.

Responsibilities

• Manage and expand customer relationships with a focus on technical value delivery.
• Collaborate to design, quote, and deliver tailored automation and packaging solutions.
• Lead pricing strategies and maintain accurate pipeline data in Salesforce.

Skills

Account Management

Interpersonal Skills

Presentation Skills

Negotiation Skills

Education

Bachelor's degree in Business, Engineering, Marketing, or related field

Tools

Salesforce

Job description

Job DescriptionJob Description

This is a remote position.

Technical Account Manager (Remote) – Industrial Automation & Packaging

Compensation:

• Base Salary: $90,000 – $110,000
  

• Bonus Potential: $25,000 – $50,000 annually
  

• Travel: Up to 25%
  

About the Company:
A fast-growing technology company is transforming industrial manufacturing through cutting-edge automation, robotics, and real-time supply chain visibility. Using a patented mobile packaging platform and a blockchain-enabled traceability system, this team delivers scalable solutions for the food and beverage industry. With reach and a Fortune 500 client base, they are reshaping operations from "atoms to bits."

Position Overview:
As a Technical Account Manager, you will be the primary point of contact for key accounts, blending relationship management with strategic planning and technical fluency. You’ll support pricing, analytics, and CRM oversight while working cross-functionally with internal teams to ensure client success and identify growth opportunities.

Key Responsibilities:

• Manage and expand customer relationships with a focus on technical value delivery and long-term partnership.
  

• Collaborate with internal teams to design, quote, and deliver tailored automation and packaging solutions.
  

• Identify and support new business development initiatives, strategic partnerships, and market expansion.
  

• Lead pricing strategies, forecasting, budgeting, and margin analysis across your portfolio.
  

• Maintain accurate pipeline data in Salesforce; update opportunities, implement tools, and drive forecast accuracy.
  

• Stay current on industry trends, competitor offerings, and customer needs to inform strategy.
  

Qualifications:

• Bachelor’s degree in Business, Engineering, Marketing, or related field.
  

• 5+ years of account management experience in industrial automation, packaging, or food & beverage sectors.
  

• Familiarity with automation, robotics, and software solutions in manufacturing (strongly ).
  

• Strong interpersonal, presentation, and negotiation skills.
  

• Proficient in Salesforce or other CRM systems.
  

• Self-starter who thrives in a remote-first environment.
  

• Willingness to travel up to 25%.
  

Ready to bring your technical sales expertise to a company driving innovation in manufacturing? Apply now and help transform how products move through the modern supply chain.