Technical Account Advisor: AI Code Quality & DevOps

Sonar; Greater London; Vor Ort; GBP 70.000 - 110.000; Vollzeit

Zusammenfassung

Sonar is a leader in AI code review and verification, helping Fortune 100 companies build trusted, reliable software. The role focuses on expanding Sonar adoption within accounts, maturing their usage, and maintaining a trusted advisor relationship across global hubs including London.

Ideal candidates bring 5+ years in software/DevOps and customer-facing roles, with strong listening, presentation, and collaboration skills to drive value, promote the Sonar ecosystem, and influence product

Qualifikationen

• Proven practical experience (at least 5 years) in software development or DevOps engineering.
• At least 5 years of experience in pre- or post-sales customer-facing activities.
• High listening skills and the ability to formalize and abstract elements expressed by customers and partners.
• Excellent presentation skills with strong written and verbal communication skills.
• Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge.
• Attention to details.
• A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovationsAutonomy to run your activity/plans with limited supervision

Aufgaben

• Grow the usage of the Sonar solution within Accounts.
• Increase the overall Account Sonar maturity.
• Lower the risk of Account churn or downgrade.
• Increase Account satisfaction, reduce the number of escalations.
• Increase the number of Sonar sponsors in the Account.
• Establish and maintain Sonar as a Trusted Advisor in the Account.
• Entice Accounts to stay current => also it's “ + max value
• Influence Sonar roadmap to meet Account needs.

Kenntnisse

Software DevOps

Customer-facing

Active listening

Presentation skills

Team collaboration

Attention to detail

Autonomy & initiative

Jobbeschreibung

Sonar is a leader in AI code review and verification, helping Fortune 100 companies build trusted, reliable software. The role focuses on expanding Sonar adoption within accounts, maturing their usage, and maintaining a trusted advisor relationship across global hubs including London.

Ideal candidates bring 5+ years in software/DevOps and customer-facing roles, with strong listening, presentation, and collaboration skills to drive value, promote the Sonar ecosystem, and influence product