Tech & Telecom Sales & Service Advisor

Ee Merthyr Tydfil Contact Centre; Cardiff; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

GP appointments

Free parking

EE product discounts

Family leave and flexible hours

Job summary

EE Merthyr Tydfil Contact Centre in Cardiff is hiring a Customer Service Advisor on a full‑time basis (37.5 hours).

You'll join a lively sales team, handle incoming calls from existing EE customers, and help them find the best deals on phones and broadband. You need to be a great listener and fluent talker to match customers with the right product. The role offers strong earning potential with base pay and uncapped commission, plus generous benefits and flexible hours.

Qualifications

• Experience in customer-facing roles is helpful.
• Ability to listen well and communicate clearly.
• Willingness to hit sales targets and learn products.

Responsibilities

• Take incoming calls from EE customers and assist with best deals on phones and broadband.
• Help customers navigate EE products and services to find the right match.

Skills

Customer service

Sales

Communication

Tools

Phone handling

Product knowledge

Job description

EE Merthyr Tydfil Contact Centre in Cardiff is hiring a Customer Service Advisor on a full‑time basis (37.5 hours).

You'll join a lively sales team, handle incoming calls from existing EE customers, and help them find the best deals on phones and broadband. You need to be a great listener and fluent talker to match customers with the right product. The role offers strong earning potential with base pay and uncapped commission, plus generous benefits and flexible hours.