Inbound Sales Advisor – Customer Care & Tech Deals

Ee Merthyr Tydfil Contact Centre; Cwmbran; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Uncapped commission

GP appointments

Free parking

Discounts on EE products

Career development opportunities

Job summary

EE Merthyr Tydfil Contact Centre is seeking a Customer Service Representative to handle incoming calls and help customers choose the best EE deals on phones and broadband. You will be part of a lively Merthyr contact centre, trained to listen carefully, explain products clearly and drive sales in a fast-paced environment.

You will earn a starting salary of £26,116 with progression to £26,738 after eight months, and enjoy benefits such as uncapped commission, free parking and GP appointments for

Qualifications

• Excellent communication and listening skills.
• Fluent English, articulate speaking ability.
• Ability to handle inbound calls and meet sales targets.

Responsibilities

• Join a lively sales team in Merthyr contact centre; undergo training to take incoming calls from existing EE customers.
• Help customers find the best deals on phones and broadband and navigate EE products.
• Use listening and conversation skills to match customers with the right product.

Skills

Customer service

Active listening

Job description

EE Merthyr Tydfil Contact Centre is seeking a Customer Service Representative to handle incoming calls and help customers choose the best EE deals on phones and broadband. You will be part of a lively Merthyr contact centre, trained to listen carefully, explain products clearly and drive sales in a fast-paced environment.

You will earn a starting salary of £26,116 with progression to £26,738 after eight months, and enjoy benefits such as uncapped commission, free parking and GP appointments for