Tech-Savvy Sales Advisor - Flexible Hours & Commission

Ee Merthyr Tydfil Contact Centre; Merthyr Tydfil; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

24/7 GP appointments

Free parking

Discounts on EE products

Job summary

EE Merthyr Tydfil Contact Centre in Merthyr Tydfil, Mid Glamorgan, is seeking a Customer Service Representative for a full-time role (37.5 hours/week). You will join a lively sales team handling incoming calls, helping customers find the best deals and guiding them through EE products.

The role emphasizes listening, clear communication and matching customers to the right solution. The position offers a competitive starting salary (£26,116) with growth to £26,738 after eight months, uncapped

Qualifications

• Debunking Sales Myths: there are targets to hit.
• It\'s not \"cold calling\" — calls come to you.
• People say it\'s \"hard selling\"; it\'s about helping customers with tech products.

Responsibilities

• Take incoming calls from existing EE customers and help them find the best deals on phones and broadband.
• Help customers navigate different tech products and match them with the right product.
• Listen well and communicate clearly to understand customer needs.

Skills

Great listener

Fluent talker

Outgoing personality

Job description

EE Merthyr Tydfil Contact Centre in Merthyr Tydfil, Mid Glamorgan, is seeking a Customer Service Representative for a full-time role (37.5 hours/week). You will join a lively sales team handling incoming calls, helping customers find the best deals and guiding them through EE products.

The role emphasizes listening, clear communication and matching customers to the right solution. The position offers a competitive starting salary (£26,116) with growth to £26,738 after eight months, uncapped