Tech Operations Manager - Drive Data & Process Excellence

gresearch; Greater London; On-site; GBP 75,000 - 105,000; Full time

Benefits offered by this job

Discretionary bonus

Lunch provided (Just Eat for Business)

30 days annual leave

Company pension 9%

Healthcare and life assurance

Cycle-to-work scheme

Monthly company events

Job summary

G-Research is seeking a Technology Operations generalist to own end-to-end operational and productivity reporting, engaging directly with senior managers on ad hoc data requests, and contributing to wider operational effectiveness initiatives.

The role spans data work, process improvement, and operational coordination, with day-to-day ownership of hygiene and resilience tasks, and collaboration across technology teams in a fast-paced environment.

Qualifications

• Genuinely comfortable operating as a generalist across data work, process improvement and operational coordination.
• Demonstrable experience owning and delivering analytical work end-to-end, not just executing a defined task.
• Understanding of AI-enabled development with sound judgement on when to apply these tools.
• Systems thinking to connect metrics, processes and governance points.

Responsibilities

• Own recurring operational and productivity reporting end-to-end.
• Engage directly with senior managers on ad hoc data requests.
• Support operational effectiveness initiatives such as process redesign.
• Hold day-to-day ownership of operational hygiene and resilience tasks.
• Flag emerging issues to the Operations Director.
• Build strong relationships across technology teams.

Skills

Generalist across data work

End-to-end analytical ownership

AI-enabled development understanding

Systems thinking

Strong communication with senior staff

Problem solving in ambiguity

Business analytics/operations exposure

Tools

Python

SQL

Job description

G-Research is seeking a Technology Operations generalist to own end-to-end operational and productivity reporting, engaging directly with senior managers on ad hoc data requests, and contributing to wider operational effectiveness initiatives.

The role spans data work, process improvement, and operational coordination, with day-to-day ownership of hygiene and resilience tasks, and collaboration across technology teams in a fast-paced environment.