Tech MSP Project Manager — Hybrid Delivery Lead

Cybit; Theale; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Enhanced Pension contribution scheme

33 days annual leave including bank-h

Healthcare cash plan

Private Medical Insurance

Company electric car scheme

Cycle to work scheme

Employee assistance programme

Occupational sick pay

Birthday day off

Enhanced family leave

Volunteering time available

Job summary

Cybit is recruiting a Project Manager to join our PMO team. Hybrid role based in Newcastle or Theale, responsible for planning, coordinating, and delivering customer projects across cloud, infrastructure, networking, security, and managed services.

You will be the central contact for customers and internal teams to ensure on-time, on-budget delivery with high standards. The role requires excellent communication, organisational skills and a proactive approach to problem solving, with a focus on

Qualifications

• Essential experience managing end-to-end customer projects from initiation through to completion.
• Strong stakeholder management skills with the ability to build effective relationships with customers, suppliers and internal teams.
• Experience creating and managing project documentation including project plans, status updates, risk logs and governance reports.
• Proven ability to identify, manage and mitigate project risks and issues throughout the project lifecycle.
• Excellent communication, presentation and interpersonal skills with the confidence to lead customer meetings and project reviews.
• Strong organisational skills with the ability to manage multiple priorities, deadlines and resources effectively.

Responsibilities

• Manage end-to-end delivery of customer projects from initiation through to completion.
• Create and maintain project plans, timelines, risk logs and status reports.
• Coordinate internal technical resources and third-party suppliers for successful delivery.
• Lead project kick-off meetings and regular progress reviews with customers.
• Manage project budgets, schedules, scope and resource allocation.
• Identify, track and mitigate project risks and issues.
• Ensure clear communication between customers, technical teams and stakeholders.
• Monitor project progress and escalate concerns when required.
• Support project governance and ensure compliance with internal delivery processes.
• Facilitate successful project handovers into operational support teams.
• Maintain accurate project documentation throughout the lifecycle.
• Build strong relationships with customers for a positive delivery experience.
• Support project-related procurement when required.

Skills

Stakeholder management

Communication skills

Project delivery

Organisational skills

Education

PRINCE2 Foundation / Practitioner

APM PFQ

APM PMQ

Job description

Cybit is recruiting a Project Manager to join our PMO team. Hybrid role based in Newcastle or Theale, responsible for planning, coordinating, and delivering customer projects across cloud, infrastructure, networking, security, and managed services.

You will be the central contact for customers and internal teams to ensure on-time, on-budget delivery with high standards. The role requires excellent communication, organisational skills and a proactive approach to problem solving, with a focus on