Tech, Data & AI Transformation Programme Manager

Hiscox Underwriting Group Services Ltd (HUGS); City Of London; Hybrid; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Hiscox is seeking a Programme Manager to join the Transformation Office, delivering a defined cluster of transformation workstreams. You will provide independent delivery assurance, challenge and targeted intervention, reporting to the Transformation Office Director.

You will partner with workstream leads and sponsors, ensure realistic plans, manage dependencies and help leaders address risks early, while maintaining accountability for outcomes and adoption.

Qualifications

• Strong experience leading, assuring or recovering large and complex programmes.
• Able to judge whether plans are realistic and identify the real causes of delivery risk.
• Confident working with senior sponsors and workstream leads, including giving clear and respectful challenge.
• Strong planning, dependency management and problem‑solving skills.
• Able to turn complex information into simple choices, recommendations and actions.
• Good understanding of business cases, financial control, benefits, readiness and adoption.

Responsibilities

• Partner with your workstream cluster to build strong relationships with sponsors and leads.
• Understand each workstream’s objectives, outcomes, delivery plan and challenges.
• Provide constructive challenge and practical support without taking day‑to‑day ownership away from the workstream lead.
• Connect workstreams to the right support across Finance, Technology, People, Risk, Procurement and other teams.
• Regularly test scope, milestones, resources, risks and dependencies for realism.
• Provide evidence-based delivery confidence updates to the Transformation Office Director.
• Manage dependencies and capacity, agreeing hand‑offs between workstreams.
• Escalate unresolved conflicts with clear options and a recommendation.
• Lead targeted intervention and recovery plans with sponsors and leads.
• Support clear decisions with concise updates for governance discussions.
• Ensure readiness and lasting outcomes with ownership of adoption and transition.

Skills

Programme leadership

Delivery assurance

Stakeholder management

Risk & dependencies

Planning & capacity

Communication skills

Job description

Hiscox is seeking a Programme Manager to join the Transformation Office, delivering a defined cluster of transformation workstreams. You will provide independent delivery assurance, challenge and targeted intervention, reporting to the Transformation Office Director.

You will partner with workstream leads and sponsors, ensure realistic plans, manage dependencies and help leaders address risks early, while maintaining accountability for outcomes and adoption.